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Risk and Compliance Product Analyst in Scottsdale at PayPal

Date Posted: 6/14/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Risk and Compliance Technology Enablement Product Management Specialist will be responsible for supporting design and implementation of PayPal’s Risk and Compliance Technology Enablement platform (which leverages ServiceNow and internally developed solutions) under the guidance of the Risk and Compliance Technology Enablement Director and Product Managers. As PayPal continues development of this platform, we are seeking a product management specialist to support execution on and evolution of the vision for this platform. PayPal’s Risk and Compliance Technology Enablement platform helps the company identify, assess, and mitigate risk using a unified data-driven approach. It enables our Risk and Compliance group to perform risk assessment, issue management, and many other processes. The right candidate is a self-motivated individual with a passion for developing great user experiences to help users manage risk. You will work across the organization to understand and document technology and data needs and work with technology teams to implement solutions.

Key Accountabilities:

  • Support design and development of PayPal’s tools and technology supporting Risk and Compliance, including ServiceNow Integrated Risk Management and internally developed solutions
  • Define and document product requirements, user stories and epics.
  • Work with users to assess their needs and new features or enhancements to continuously improve the platform
  • Walk through product vision and specification with engineering and architecture – review the technical solution
  • Work closely with engineering, architecture and design teams throughout the software development lifecycle – be able to resolve open issues, answer product questions and guide the engineering and development teams to building the right products
  • Manage platform administrator (responsible for front-line support, administration, coordinating bug fixes, and generally supporting the Risk and Compliance Technology Enablement Product Managers)
  • Perform other duties as assigned or requested.

Knowledge and Skills:

  • Product management experience, including defining and documenting requirements or user stories
  • Experience working with ServiceNow or similar enterprise software
  • Experience and proficiency in the Financial Services compliance and/or regulatory environment
  • Strong analytical ability and attention to details
  • Self-driven, ability to thrive in fast-paced, high-growth, uncertain situations
  • Experience with data and reporting tools (SQL, Tableau, etc.) a plus
  • Project management training a plus

Education and Experience:

• 2-3 years of experience including product management experience, ideally within financial services or risk and compliance

• Experience with ServiceNow or similar platforms is preferred

• Bachelor’s degree and knowledge of the financial services compliance or regulatory environment is required.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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