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Risk and Compliance Analyst in Luxembourg - Boulevard Royal at PayPal

Date Posted: 10/8/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

PayPal Luxembourg is looking for a Risk and Compliance Oversight Specialist to join the team.


  • Supporting the operational Regulatory requests received from various agencies in Luxembourg (including face-to-face meetings) and ensuring quality, the efficiency of processes and escalation of issues as needed
  • Support the Regulatory Customer Complaint process ensuring quality reviews and that timeframes are respected along with analysis of trends and areas of improvement
  • Support governance process related to Regulatory Interactions and related monitoring and reporting
  • Supporting the manager on the oversight of a variety of processes part of the Compliance Program, namely:
  • Tracking and oversight of the Compliance SLAs
  • Managing relevant issues and ensuring appropriate follow-up and escalation
  • Support the oversight of Second Line Testing results
  • Support the development and coordination of various reporting deliverables of the Compliance Program
  • Analysis and development of processes and procedures; provide input on improvement areas to better support Compliance Program governance

Objectives of the job:

  • Support Compliance Program by handling and coordinating responses to relevant Regulatory requests
  • Ensure accuracy, quality and timely reporting for the operational requests.
  • Ensure accuracy, quality and governance of the processes.
  • Maintain supporting information and governance on the performed activities.
  • Develop and maintain a good communication flow with various stakeholders
  • Provide ad-hoc support to other business functions and to the manager as needed.
  • Monitor evolution of documentation received and issues raised or found to identify potential compliance issues that could result in fines or threaten our banking license if unaddressed. Ensure that issues found are appropriately escalated.

About You: 

  • 3 to 4 years experience working within Risk, Compliance, preferably within the financial sector
  • You have strong problem-solving skills; proactive behaviour, and the ability for solution presentation.
  • You have attention to detail, the ability to build on experience, are analytical and bring
  • You have exposure to a regulatory Compliance environment in Luxembourg.
  • You are experienced working with business stakeholders.
  • You are experienced in partnering with various stakeholders in the context of a rapidly changing and growth-oriented environment.
  • Forward-thinking skills and the ability to perform throughout adverse background a must
  • You have a bachelor’s degree. A compliance qualification is desirable.
  • You have good knowledge of English mandatory; French and German is a plus.

You Might Also Have: 

  • Strong problem solving and operational, analytical process skills and attention to detail.
  • Ability to successfully work multiple issues at one time and work across global time zones.
  • Strong communication and negotiation skills
  • High energy, intellectual agility and creativity, an entrepreneurial spirit and the desire to work in a fast growth and changing environment.
  • Ability to work within a matrixed environment and cross-functionally with operations and technology functions

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at