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Risk Analyst, Xoom in Guatemala, Ciudad de Guatemala, Guatemala at PayPal

Date Posted: 12/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

PayPal’s Branded Experiences P2P & Xoom Risk team is seeking a highly motivated Risk Analyst 2, with a positive attitude, desire to prevent online fraud and want to join the world’s top risk talents in solving some of the most challenging problems in a collaborative global environment that promotes learning and rewards innovation. The ideal candidates are problem solvers, equipped with strong analytical skills suited to approach varied challenges in complex environments, and able to deconstruct the problem and transform personal insights into large scale, state-of-the-art solutions.

  • Analyze data covering a wide range of information from user profile to transaction history. Identify new fraud patterns based on risk indicators, complex root cause analysis, prevent loss and enable business and better customer experience and deploy solutions to secure revenue and loss targets 

  • Become a Subject Matter Expert of the business processes across PayPal’s and Xoom’s risk platform and operational tools 

  • Create real time, automated and effective near real time monitoring reports with emphasis on readability and visualization using tools like Tableau 

  • Develop and document policies and best practice frameworks setting standards for core business segments and processes. 

  • Works on assignments that are of intermediate complexity with multiple steps in execution, and guided by generally defined processes and project requirements 

  • Focuses primarily on completing short-term goals of a project efficiently and effectively 

  • Partner with Risk Scientist and be able to articulate opportunities and risk mitigation needs and provide exceptional global solutions 

  • Expert understanding of Story Based approach to problem solving and solutioning, with ability to exercise judgment to create process/policy requirements 

  • Advanced familiarization with PayPal’s major products & flows and how their role impacts & influences them 

  • Expert familiarity with PayPal’s risk flows and actions and how they can be deployed to solve business problems 

  • Collaborate with other teams for an end-to-end solution and achieve effective business results 

  • Ability to respond to executive and customer escalations with the highest quality standards. 



  • Passionate about analyzing fraud and identifying opportunities to improve customer experience.  

  • Highly motivated, result-oriented self-starter enjoys working in a fast-pace environment and can deliver successful results with minimal guidance. 

  • Ability to clearly communicate and collaborate with other teams across the business to achieve effective business results 

  • High School diploma or educational equivalent with 3+ years relevant work experience. 

  • SQL experience is required 

  • 3+ years of experience in the following areas: Fraud/Risk  

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at