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Program Governance Director in Chandler at PayPal

Date Posted: 7/16/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Global Financial Crime and Consumer Protection (GFCCP) Governance & Planning team are responsible for facilitating operational oversight to provide alignment and consistency across GFCCP stakeholders and ensure an efficient, cost-effective and best-in-class compliance program. The Program Governance Director will oversee GFCCP over-arching initiatives to accomplish organizational objectives, develop solutions to program challenges and enhancements to processes and procedures. The role will assist with business development initiatives inclusive of coordination of due diligence and Integration phases of Mergers & Acquisitions, annual risk and compliance plans.


  • Provide alignment on top-down vision, goals and objectives from business strategy flowing through to successful completion of projects for program objectives.
  • Develop the plan to orchestrate projects, resources, timescales, monitoring and control.
  • Provide ongoing performance assessment, research and development of new capabilities, and systematically applying knowledge for program success.
  • Maintain a viewpoint across the program of resources and synergies.
  • Work with cross functional teams to develop process improvement programs and support their deployment/delivery.
  • Lead global transformation strategies, including coordination of work streams, strategy design, planning, and execution;
  • Work with a global team of leaders supporting operational needs and strategies, such as new product and program expansions;
  • Establish KPIs and other metrics with key stakeholders and senior leaders, such as performance metrics and underlying data;
  • Skilled communicator both orally and in drafting effective presentations.
  • Capable of leading teams both formally and informally;
  • Able to work in a highly matrixed organizational structure.


  • 10+ years in a program management role ideally with experience from companies in the fields of FinTech, Money Transfers, digital currencies.
  • Knowledge of legal requirements and controls (e.g. Anti-Money Laundering).
  • A high performing professional with BSc/BA in law, finance, business administration or a related field.
  • Ideally tech savvy with knowledge in the world of cryptocurrencies.
  • Proven track record of delivering projects. Excellent organization and communication skills. Strong relationship builder, who has the ability to foster and manage productive relationships with lower and senior executive level sponsors.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at