Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

Product Marketing Manager in London at PayPal

Date Posted: 7/18/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    London
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/18/2021
  • Job ID:
    R0072958

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The PMM team plays a central role in developing, positioning, and bringing our products and services to market. At PayPal, the PMM team works closely with product managers to provide the customer & market insights needed to build product strategies & roadmaps; and guide product development from conception to launch. When products & features are ready for launch, the PMM team provides the product positioning and market insights to develop GTM plans in the Sales, Marketing & Comms teams. In this role, the PMM is supporting a product in the very early stages of growth and therefore we are looking for a candidate who is able to support rapid testing, feedback, iteration & pivot in the product development process. You would need to be analytical and comfortable leading a data-driven approach to inform decision making and must be fully immersed in the European markets to successfully launch these products. You’ll be part of an agile, inclusive and open-minded, fun team – ready for an exciting ride.

Our Commerce services bring together our value proposition at the core of PayPal’s two-sided network. Most products & features in this portfolio are in “start-up” mode. The European Commerce PMM will need to work effectively in an agile environment with the US-based product team – driving rapid and iterative launch, test & fail or scale working practices. The individual will be accountable and responsible for the clear messaging of PayPal’s value proposition to both merchant customers and consumers, connecting product development and go to market. The core responsibilities will include:

  • Inbound activities:
    • Provide input on market and regulatory dynamics and competitors, including killer use cases to solve for, grounded in local considerations. This critical information informs how Product Managers develop product strategy and go to market plans
    • Support scope definition with the product teams by bringing competitor insight and customer research into the discussion with product teams
    • Provide feedback based on local market understanding on now customers engage with our products, existing products performance and improvement opportunities
    • Recommend to Product Managers potential value propositions and messages that will resonate in the market(s) and associated features/functionality
  • Outbound activities:
    • Craft messaging and collateral that places the product in the context of the relevant segment-specific integration solution(s) and the go to market strategy developed by the Product Manager and verified by the Segment Owner
    • Ensure go to market functions (i.e., Sales, Marketing, Customer Success, Professional Services, Customer Support) are commercially ready, including understanding product functionality and messaging, as well as confirming that their respective plans are consistent with each other and the overall go to market strategy developed by the Product Manager and verified by the Segment Owner
    • Capture feedback from customers and other go to market functions on what is working in order to improve messaging, as well as to share with Product Managers (to improve the product) and other go to market functions (to improve the approach to marketing, selling and servicing)

      Our Commerce services bring together our value proposition at the core of PayPal’s two-sided network. Most products & features in this portfolio are in “start-up” mode. The European Commerce PMM will need to work effectively in an agile environment with the US-based product team – driving rapid and iterative launch, test & fail or scale working practices. The individual will be accountable and responsible for the clear messaging of PayPal’s value proposition to both merchant customers and consumers, connecting product development and go to market. The core responsibilities will include:

Inbound activities:

  • Provide input on market and regulatory dynamics and competitors, including killer use cases to solve for, grounded in local considerations. This critical information informs how Product Managers develop product strategy and go to market plans
  • Support scope definition with the product teams by bringing competitor insight and customer research into the discussion with product teams
  • Provide feedback based on local market understanding on now customers engage with our products, existing products performance and improvement opportunities
  • Recommend to Product Managers potential value propositions and messages that will resonate in the market(s) and associated features/functionality
  • Outbound activities:
  • Craft messaging and collateral that places the product in the context of the relevant segment-specific integration solution(s) and the go to market strategy developed by the Product Manager and verified by the Segment Owner
  • Ensure go to market functions (i.e., Sales, Marketing, Customer Success, Professional Services, Customer Support) are commercially ready, including understanding product functionality and messaging, as well as confirming that their respective plans are consistent with each other and the overall go to market strategy developed by the Product Manager and verified by the Segment Owner
  • Capture feedback from customers and other go to market functions on what is working in order to improve messaging, as well as to share with Product Managers (to improve the product) and other go to market functions (to improve the approach to marketing, selling and servicing

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0072958