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Product Marketing Manager, Consumer in New York at PayPal

Date Posted: 9/22/2021

Job Snapshot

  • Employee Type:
  • Location:
    New York
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

PayPal is looking for a Product Marketing Manager, focusing on PayPal Consumer Experiences. PayPal Wallet is an important part of empowering consumers to make meaningful decisions in their financial lives, across unique products like Crypto and Financial Services. The Product Marketer PayPal Consumer / Wallet will be focused primarily on the PayPal app, and responsible for bringing new and existing Wallet products for consumers to market, while being able to convey network benefits to our merchant network, as well as helping evolve overall strategy to respond to an increasingly dynamic and competitive global market.

PayPal Consumer / Wallet PMM   

PayPal is looking for a Product Marketing Manager, focusing on PayPal Wallet experiences. PayPal Wallet and our overall Consumer solution is an important part of empowering consumers to make meaningful decisions in their financial lives across a number of financial, buying, spending, and paying use cases. The PayPal Consumer / Wallet PMM will be responsible for bringing existing and new offerings products for consumers to market, particularly focused in our app, as well as helping evolve the overall strategy to respond to an increasingly dynamic and competitive global market.  

The PayPal Consumer / Wallet PMM has the opportunity to work with product teams bringing unique and industry leading products to consumers through the PayPal app. Those include the Consumer Financial Services team, helping consumers of all income levels to manage more of their financial lives digitally with neobanking services, and the Blockchain and Digital Currencies (BCDC) business unit who recently introduced the ability to buy, sell, hold and checkout with cryptocurrencies.

About Product Marketing Role  

PayPal’s product-oriented Product Marketer drives product commercial success as part of the larger product team including, local market product marketers, global product managers, global sales, and marketing teams. PMMs are part of the research and inception of consumer insights that drive a product, then create a plan and deliver success through a deep understanding and consistent championing of the needs of global customers. PMMs are a critical voice of the customer in the entire product lifecycle from needs identification and prioritization, through design and release iterations, and finally through the commercial launch and success monitoring.  

The role of a Product Marketer is comprised of two primary areas of responsibility and activity: inbound and outbound. Both activities help to define, design and ultimately deliver on the promise of the go-to-market plan for PayPal products.  

From an inbound perspective, the Product PMM continually defines the most important customer needs and opportunities. Product PMM’s actively interact with customers to deeply understand their needs as well as any unique country or regulatory requirements. They also help answer priority customer questions and requests, providing deep expertise about our products and how they are best used, appropriately handing off issues and bugs to the global product and support teams. Product PMM’s will constantly collaborate with their Market PMM and product management (PM) peers across the globe to distill the set of needs across all countries and regions into an overall set of globally prioritized needs and opportunities.  

From an outbound perspective, the role will construct and document the go-to-market plan for their product, followed by close collaboration with their in-market counterparts to lead the in-market activities required to ensure successful Pilot testing and Product feedback. PMM also works with Marketing and other functions to design and execute programs that educate our customers and drive demand and sales. And finally, PMM works with finance and analytics on pricing, segmentation sizing, and setting business KPIs.  

PayPal Culture  

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.  

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at