General responsibilities: 

• Think strategically and creatively to gather product and customer insights and help define the Product Vision and Strategy   

• Analyze current customer experiences to define friction points and create seamless and effortless experiences 

• Develop product roadmaps and work with cross-functional teams (business, program managers, product, development, UX, analytics) 

• Writes epics, user stories across multiple complex and cross-functional feature/ service areas. 

• Writes clear, detailed, and thorough specifications for complex services, features or products. 

• Drive product development by building end to end solutions with a team of world-class engineers and designers 

• Executes on a defined product/service roadmap for one or more service/feature areas. 

• Creative in designing solutions and recognizes best design practices.  

• Has deep understanding of platform and technology in product area.  

• Track and drive timely resolution of open issues. 

Job Requirements: 

• Bachelor’s or Master’s degree in Computer Science, Business or related field from an accredited college or university 

• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases. 

• Ability to juggle multiple priorities and thrive in fast-paced environments 

• Strong problem-solving abilities - you can cut through the noise and laser focus on what really matters 

• Ability to clearly communicate user experience issues and service specifications to both business and technical audience using requirements documents, use cases and desired outcomes. 

• Experience working with the payments industry is desirable. Experience in risk or fraud would be an added advantage 

• Experience with qualitative and quantitative methodologies to understand customers and an ability to explore and structure customers’ insights 

• Strong ability to translate product needs to technology and to understand technology 

• Ability to write SQL scripts or snippets of code preferred 

• Team player with ability to interface and build relations at all levels 

• "Can do” attitude, team player, fun, energetic personality, works well under pressure. 

• Some travel required. 

 
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom. 
 
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.