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Product Manager Technical And Ops in Mexico City - Jose Maria at PayPal

Date Posted: 11/20/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Product Manager will be working closely with our Product area in Sweden to contribute to the overall strategic product roadmap. This position will analyze the current market, customer needs, and behavior to drive decision making on product development / integration. It's a must to have wide experience working in the card payment industry in tech and ops.

The ideal candidate will have previous experience working in the payment industry or in product management at a technology company, with the ability to develop and present business cases. You will develop a deep understanding of our customers, their needs, and the competition. You will share your understanding with other teams in the organization in Mexico (sales and marketing) and globally (product teams). You will enjoy working in an agile, fast-paced environment where you are given the autonomy to make key decisions.

You will:

  • Obtain customer insights via in-person visits, feedback channels and user research
  • Analyze / test competitors' products 
  • Understand customers' issues and daily operations (what do they value or not)
  • Develop business cases including market and customer perspectives as well as opportunity cost and economics
  • Work closely with Product teams in Stockholm on the discovery, development and integration phases of a new product / new feature
  • Support Stockholm product teams on local requests / enquiries 
  • Work closely with Sales, Support & Marketing to launch or release new products or versions
  • Balance user requests with commercial goals, backing this up with business cases
  • Prioritize requests and resources to extract maximum value
  • Build & manage actionable development plan
  • Create documentation for product requirements and user stories
  • Collaborate with marketing, sales and support managers to brief teams around product releases
  • Identify potential partners to enhance the iZettle ecosystem
  • Evaluate potential partners and recommend the best fit with iZettle strategy
  • Develop relationships with potential partners
  • Manage relationships with acquirers for all technical aspects of payments

Key experience:

  • Payment industry
  • The ability to develop business cases
  • The ability to communicate and present ideas effectively
  • Experience of translating product visions into strategies and plans
  • Ability to engage with various stakeholders on all levels of the organization
  • Experience in consulting is a plus

The skills you need to succeed:

  • Bachelor’s degree required
  • Relevant work experience within the payment industry, consulting, or product management for a tech company


  • Deep knowledge in the Mexican card payment industry rules and standards.

  • Strategic, analytical, communication, leadership and problem solving skills
  • Driven, 'can do' attitude, self-starter with a passion for excellence
  • Comfortable with ambiguity and with working in a fast-paced, always-on, scale-up environment
  • Fluency in English

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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