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Product Manager, Giving Platform in Guatemala City at PayPal

Date Posted: 5/17/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

In support of PayPal’s mission and social innovation priorities, the PayPal Giving Platform harnesses the power of our technology and scale to inspire giving around the world. Our products enable fundraising experiences that connect people, businesses, and nonprofits with their communities and move billions of dollars every year to hundreds of thousands of worthy causes. We are looking for a customer-centric, purpose-driven product manager who's passionate about accelerating the impact of the diverse customers who use our platform to do good. As a member of our product team, you will own the outcomes and delivery of our portfolio solutions to solve problems for our users, while balancing business and social impact objectives. You will develop a deep understanding of our unique customers, champion their needs, and work cross-functionally to bring solutions to market.

Be deeply in tune with the needs of our customers.  Develop deep understanding of and empathy for our two-sided network of donors and fundraisers in the giving space.

  • Establish strong quantitative and qualitative understanding of the needs of donors, nonprofits, and other fundraisers and how our business supports them

  • Demonstrate a deep understanding of the giving domain, industry trends and competitive landscape

  • Collaborate with User Experience Design and Research on discovery efforts to collect customer insights that guide the design of best-in-class solution

Transform opportunities into reality.  Drive and deliver results with passion, continually learning from both successes and shortfalls.

  • Contribute to product strategy aligned with our portfolio strategy and objectives

  • Define product requirements and collaborate with cross-functional teams (User Experience Design, Engineering, Business, Analytics, Product Marketing, Program Management, etc.) to execute on the roadmap

  • Partner with Engineering and an agile scrum team to review requirements and maintain a prioritized backlog

  • Drive iterative product development, to continually build, release, and improve the product

  • Design and execute experiments to support insight-gathering and decision-making

  • Work with Analytics partners define and monitor key performance metrics and ongoing product health to identify opportunities for improvement and optimization.

  • Prioritize and support requests from external teams, including sales, policy, compliance and risk.

Be a team player and champion your team’s best ideas. Value diversity of thought and bring out the best in others by representing our One Team mantra.

  • Build trust and effective relationships with peers and cross-functional teams and provide transparency across the product, engineering and business teams

  • Prioritize inclusive behaviors and product design, including seeking diverse opinions and addressing diverse needs

  • Foster a strong collaborative dynamic with your team, creating open communications, psychological safety and strong morale

  • Clearly communicate plans, insights, data and results to leaders, stakeholders, and other product teams

  • Support global marketing efforts to effectively activate and measure product launches and marketing activities for the right target audiences

Requirements:

  • 5+ years of product management experience with a focus on consumer internet products

  • Experience delivering high-quality customer facing products, technologies or platforms with proven ability to execute

  • Strong product thinking and ability to prioritize

  • Ability to translate product needs into technical requirements, understand technology dependencies, and discuss technical trade-offs

  • Strong collaboration skills, able to lead cross-functional groups and drive action

  • Robust problem-solving ability, breaking down complex challenges to find solutions

  • Comfortable using data and analytics to inform product decisions – knowledge of SQL a plus

  • High integrity and accountability

  • Understand the value of social impact and technology’s role in driving positive outcomes

  • Bachelor’s degree in Engineering, Computer Science, Product Management, Business or equivalent practical experience


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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