Product Director in Shanghai at PayPal

Date Posted: 11/19/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Product & Technology, China team is looking for a strategic and experienced director of product to join the team. The person will play a critical role in determining how our organization approaches the industry and the commercial readiness of our products and services in China, connecting the different solutions for our customer base into solid and comprehensive offerings, working in a global framework but leading and consulting local teams to respect the nuances. The ideal candidate is a self-starter and self-motivated individual with strong passion and experience in the payment landscape in China, positive work ethic and a "can do" attitude. In this position, you will work in a cross-functional team across product, engineering, product marketing, , brand, sales, risk, compliance, legal, operations and more to ensure the success of our products in China. This position is highly visible in the organization and involves frequent interaction with the senior executives as well as all other levels and external stakeholders, locally and globally.


  • Articulate a clear strategy that will effectively capture customer attention and business value through efficient presentations and influence others to achieve company’s goals in China
  • Analyze market trends, internal data, customer feedback, competition, current solutions, and strategic priorities to help define new offerings, create go-to-market strategies and plans and drive go-to-market execution
  • Drive integration efforts and lead critical work streams of strategic initiatives sponsored by senior executives
  • Set, track and report quarterly and yearly business objectives, provide clear articulation of assessments, recommend plan adjustments as necessary
  • Collaborate with a cross-functional team to achieve success against the business plan (including product development, strategy, marketing, sales, support, operations, finance, research and executives) to ensure overall success of our products
  • Evaluate PayPal Consumer Go-to-Market strategies and practices and recommend changes based on industry leading practices and local nuances
  • Evaluate and lead the implementation local processing in China
  • Develop and communicate innovative strategies, combining data-driven knowledge about the market and insights into customer’s needs, bringing the two together in a compelling and powerful story.
  • Build and manage a team of product managers

Key competencies

  • Superb leadership and influencing skills
  • Sharp business judgment, ability to see "big picture" and to prioritize
  • Solid analytical thinking with proven results when that is applied
  • Executive presence, strong verbal and written communication
  • Experience building and leading high-performing teams
  • Ability to motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups
  • Passion for and demonstrated success understanding and fulfilling internal or external customer needs; problem-solver mindset
  • Good negotiation skills
  • Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment
  • High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results
  • People management skills
  • Works efficiently under pressure
  • Track record of delivering tangible results
  • Appetite to learn and comfort with uncertainty market positions
  • Ability to influence senior leaders


  • Minimum of 10+ years' experience required / preferred
  • Experience in Product management and Go-to-Market initiatives preferably in the FinTech, in China
  • Strong team building and managing experience
  • Cross-functional and matrix experience across Products, Engineering and Business teams
  • Strong business acumen with analytical and problem-solving skills.
  • Ability to create structure and drive progress in an ambiguous environment.
  • Superb communication skills; ability to comfortably interact with executive management; ability to craft and tailor a compelling message to a given audience and to communicate our expertise in simple, everyday language to deliver a story that is memorable and useful.
  • Demonstrated ability to scope, create and successfully deploy new strategy/ initiatives / capabilities
  • Demonstrated ability to lead cross functional teams
  • Experience in influencing and aligning cross functional partners, from seniors to frontline, across divergent points of view and/or functions (Franchise, Commercial, Sales) to drive action and change
  • Experience in translating business requirements to analytical requirements & solutions
  • Strong ability to make decisions & forge alignment in ambiguous and changing situations
  • Mandarin speaking is a plus
  • MBA is a plus

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at