Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

Product Designer in Edinburgh at PayPal

Date Posted: 4/19/2021

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

In 2018, Zettle became part of the PayPal family. Zettle is on a mission to help small businesses succeed in a world of giants. Tens of millions of small businesses worldwide are still being underserved by the traditional players. By giving small businesses the tools to get paid, sell smarter and grow, we’re empowering them to reach their full potential. Together with PayPal, we can reach 24 million merchants across the world with more of the affordable tools they need to thrive. Join us in putting an end to the ordinary way the world defines financial freedom. The Point-of-Sale Alliance (POS Alliance) at Zettle is looking for a talented product designer with a breadth of experience developing and shipping several products and features. This area of Zettle is responsible for our point-of-sale products that thousands of sellers use every day to run their business – from setup and managing their administration needs, making informed business decisions through meaningful reporting, all the way through to selling products in-store and online.

As a Product Designer, you will endeavour to understand the needs of our sellers and help elevate the design practices throughout our teams. You will have an acute visual eye and be able to craft interfaces that solve problems, engage and delight our sellers. And if you're passionate about breaking complex problems down into simple and seamless user journeys, then this is the place for you!

Your home team will be a cross-functional team made up of Tech, Product and Design and you will own the design process together, working in close partnership with members of research, tech, data and product on our key initiatives (with the opportunity to get involved in company-wide ones too!)

We believe design acts as a bridge between product and technology, so we expect you to understand the needs of our sellers and balance these with our business goals and technical feasibility - striking the right balance between speed of delivery and quality of output. As a result, you should be able to work quickly at different levels of fidelity depending on the context - whether that’s demonstrating to the organisation what is possible before it’s built or shipping products to the world that our sellers love. 


What we are looking for in a Product Designer: 

  • Extensive proven experience working with digital design in cross-functional teams.

  • Understand the power of collaboration and open feedback with your team and peers.

  • Comfortable working across the entire design process including user research, concept development, wireframing, prototyping, testing, and of course, crafting the final UI.

  • Ability to balance business goals and seller challenges - caring deeply about solving the right problems for our users but also contributing to the overall strategy and product direction.

  • Excellent communication skills with the ability to translate complex challenges into powerful stories and demonstrate your thought process to stakeholders in both Zettle and PayPal.

  • Creative courage - happy challenging the status quo and always looking to improve themselves and their team’s processes.

  • Comfortable with uncertainty and not afraid to pivot direction quickly.

  • Understand how to de-risk a design by understanding of how much design is enough to ship. 

  • Regularly facilitate design discussions with clear and high-quality outputs. 

We're all for equality for all.  

Tattoo artists. Dog groomers. Cake bakers. Jewellery makers. You name them - at Zettle - we help them. And to do that well, we need our people to be as unique and diverse as they are. We’re proud to be an equal opportunity employer and together we uphold PayPal’s One Team Behaviour, striving to be a place where everyone can benefit from equal access to professional development, bring their whole self to work and most of all, feel like they belong.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at