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Product Designer – in Chicago at PayPal

Date Posted: 10/3/2021

Job Snapshot

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Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

As a member of the Product Design team, you will create meaningful and cohesive web experiences that help customers and prospective customers understand what PayPal can do for them. You will collaborate with product and technology teams to build the next generation of our logged out web experience that provides information about our products for consumers, businesses and developers. The ideal candidate is a strong web designer with both interaction and visual design skills and is proficient working with design systems. This individual should have a passion for empathizing with the needs and behaviors of our customers and our business and how to solve for them through design.

  • Partners with design, engineering, design systems and product management team members in the execution and delivery of PayPal’s marketing site, using a customer-focused, iterative design process.
  • Designs layouts for product and campaign pages, including typography treatments, illustration and photography and navigation.
  • Understands motion and animation principles and able to incorporate elements from the design system as well as animation to meet specific page needs. 
  • Contributes to the planning and estimating work and participates in broader work stream coordination and expectation setting.  
  • Creates high-quality deliverables and executes based on UX goals and priorities without prescriptive guidance or direction, managing their work to a more extensive schedule. 
  • Leverages and extends the use of established UX techniques, templates, presentations and assets in the creation of UX analysis, solutions and materials.
  • Contributes to the adaptation of PayPal UX tools, methodology and software, and proposes new solutions or optimizes existing ones. 
  • Creates opportunities to foster collaborative cross-discipline dynamics. Drives UX team delivery excellence, furthering influence to achieve UX goals. 
  • May lead one or more individuals in experience and design initiatives. Informally mentors junior UX practitioners in best practices, process and methodology. 

  • 2+ years UX Design experience.
  • Bachelors or Master Degree in the study of design or equivalent project/portfolio experience. 
  • Thorough understanding of UX methodologies and visual communication principles.
  • Customer-focused, with experience using design research methods to uncover customer insights.
  • Effectively operates within an iterative design team, managing UX responsibilities against defined milestones and plan with little day-to-day oversight. 
  • Thorough knowledge of front-end web best practices and responsive and adaptive design. 
  • Illustration skills a plus.
  • Experience with resources such as; pattern library, repositories, and internal communication tools.   
  • Strong organizational and communication skills.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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