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MTS 1, Systems Admin - NICE & Data Ops in Bangalore - Sarjapur Main Rd at PayPal

Date Posted: 9/26/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

he PayPal CS Infrastructure and Vendor Operations organization is looking for a senior data engineer to join its voice recording and workforce optimization team.  This team is responsible for managing our voice recording and workforce optimization tools which are used across our We are a strategic part of the PayPal business plan to enable operational efficiencies supporting thousands of Teammates across the globe. 

MTS 1 System Admin – NICE & Data Operations - Bangalore

The PayPal CS Infrastructure and Vendor Operations organization is looking for a senior data engineer to join its voice recording and workforce optimization team.  This team is responsible for managing our voice recording and workforce optimization tools which are used across our We are a strategic part of the PayPal business plan to enable operational efficiencies supporting thousands of Teammates across the globe. 

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

Responsibilities:

  • Develop, support and maintain data related projects and products within a wider engineering team
  • Support team in infrastructure projects to upgrade, patch, and manage Windows systems
  • Create and manage monitoring solutions for this infrastructure
  • Responding to break/fix situations.
  • This role will be part of an on-call rotation for after-hours support.
  • Establishing best practices for high availability infrastructure

Requirements:

  • Ability to work well with others, motivate other team members, and thrive in a dynamic and challenging work environment.
  • Ability to grasp and convey complex product requirements or technical concepts
  • Should have strong SQL programming skills
  • Strong analytical skills including the ability to define problems, collect data, establish facts, and draw valid conclusions
  • Experience with data warehousing architecture and data modelling best practices
  • Ability to develop and maintain ETL processes
  • Strong proficiency with Python and PowerShell scripting
  • Excellent written and verbal communication skills
  • Ability to troubleshoot and analyze data issues
  • Experience with documenting procedures and knowledge management
  • Strong focus on process improvements, efficiency and automation is desired.
  • Experience with the following technologies would be an advantage: Contact Center Technologies, NICE recording and quality products, Nexidia analytics, WFM solutions, Microstrategies, Tableau, SQL Server, Teradata, GoldenGate

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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