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Mgr, Payments Partnerships & Services in Tokyo - Kita Aoyama at PayPal

Date Posted: 9/13/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The Payments Partnerships & Services team is responsible for managing the payments ecosystem, including the strategy and relationships with networks, acquirers, processors and financial institutions.  The team is focused on understanding, influencing and managing the payments ecosystem (payment types, cost, partner choice, network management, environmental impact), and leveraging the ecosystem to identify and deliver payment capabilities, drive customer profitability and local market optimization.

The successful applicant will support the Japan functional head for the market, in managing PayPal's payment capabilities and partnerships, and optimizing around KPIs related to performance, cost and revenue enablement.  The person will serve as the day-to-day contact for our payments partners including processors, acquirers, networks and financial institutions.  She/he will work closely with Product, Sales, Compliance, Ops and other internal functions to ensure our payments infrastructure functions optimally, and will support a range of growth initiatives in the market.

Primary Job Responsibilities:

  • Serve as the point of contact for our payments partners in Japan (networks, processors, acquirers, banks, FIs) ; maintain and strengthen our partnerships in the market

  • Work closely with our partners as well as internal functions (Product, Engineering, Operations, Customer Service, Legal, Compliance and others) to address ongoing issues/challenges

  • Provide Japanese language support and local payments subject matter expertise in partner/vendor discussions and negotiations

  • Support cross-functional teams in the development and deployment of new products and partnerships aimed at optimizing KPI's and delivering revenue targets

  • Support the Japan Sales team with front-book and back-book initiatives

  • Keep a pulse on the Japanese payments landscape from a competitive standpoint ; continually seek to understand how PayPal can optimize its operations in the market and deploy new products/services in a timely and efficient manner

  • Responsible for performance tracking/reporting


  • Fluent in English and Japanese (written, spoken)

  • 5 -7 years of professional payments experience ideally in the Japanese market, at a bank, payment network, processor or payments consultancy

  • Understanding of payments processing and cash management solutions ; familiarity with the Japanese payments landscape and ecosystem a plus

  • Experience in managing external partners/vendors ; strong relationship-management and negotiation skills

  • Analytical and methodical – able to manage multiple, high-priority work streams and have the agility to continually prioritize in line with business strategies

  • Track record of working effectively with cross functional teams to identify payment market needs and facilitating solution development/deployment

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at