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Manager, UX Design in Chicago at PayPal

Date Posted: 8/6/2020

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We love making things. Our days are spent, heads together, thinking about pioneering features and products and how they should work. We huddle with engineers, product managers, marketing and researchers, working closely together on projects from start to finish and turn ideas into beautiful, simple and lovable products that work well and convert. During jam sessions we prototype thoughtful stories and bring them together with pixel-perfect designs. How we work: separately and together – pushing each other to be at our creative and analytical bests. We actively ship, iterate and learn from our users so we’re never completely done. Innovation never sleeps and nothing is ever just “good enough.”

What does it mean to be a Manager, UX Design at Venmo?

As a UX Design Manager at Venmo, you’ll inspire a team of designers to create an innovative and customer- focused mobile app experience. You will provide leadership and direction to bring out the best in your team and mentor them through their career growth. You will collaborate with leaders of Product Management and Engineering teams to create ingenious user experiences in our mobile app.


  • Lead a team of product designers to create useful, usable and desirable products in a team environment.
  • Help the design team with planning, prioritizing, and overseeing initiatives; manage projects; ensure that all designs are executed on time and at the highest quality levels; manage and scope team initiatives, set priorities and direct the team to ensure timely delivery.
  • Collaborate with senior leaders from Product Management and Engineering.
  • Mentor and guide other designers at Venmo as they progress in their careers and craft.
  • Refine our processes and help define best practices for design at Venmo.


  • 10+ years of experience designing products at a consumer-facing product company with significant focus on creating mobile experiences.
  • 2+ years of experience managing design teams.
  • Experience working in direct collaboration with product managers, developers, and stakeholders for implementation of designs.
  • Incredible design skills and product sense that inspire the teams you lead.
  • Portfolio of UX-focused work samples for mobile applications.

Preferred Requirements:

  • Experience leading design teams of 5-10+ direct reports.
  • Effectiveness in working across organizational boundaries to define, manage, and prioritize work.
  • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.
  • Experience in ownership of projects and communicating timelines and executing independently.
  • Fluency in best practices for mobile based information architecture and design, as well as strong knowledge of usability principles and techniques
  • Experience designing financial and/or social apps.
  • A sense of humor (in fact, this is a requirement, now that we think about it).

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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