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Manager , Regulatory Relations in New York City, New York, United States of America at PayPal

Date Posted: 1/2/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

PayPal, Inc. is seeking a Manager to join its Customer Practices and Regulatory Relations team. The Manager will provide seasoned leadership and judgment in enabling PayPal to cultivate positive regulatory relationships and consequently, enabling PayPal’s business objectives.


  • Support program management for regulatory relations processes, including the global regulatory inquiry response and examination processes and regulatory engagement strategy plan development
  • Maintain best practices for supporting global regulatory examination management, including liaising with internal stakeholders and regulators through all phases of the exam process
  • Assist in developing and managing global licensing strategies
  • Conduct oversight of global licensing and reporting execution activities
  • Serve as a credible business partner across functional units, providing advice and support as needed
  • Draft and oversee development of responses to regulatory inquiries
  • Engage critical stakeholders in problem solving issues with regulatory impact
  • Draft committee and other governance materials related to regulatory engagement, as appropriate
  • Perform additional tasks as assigned

Job requirements:

  • Ability to work under pressure, manage multiple projects with competing priorities, meet deadlines, and adapt to change.
  • Solid critical and analytical thinking, decision making and innovative problem-solving skills.
  • Excellent verbal and written communication skills, including proven track record of effective communication with regulatory agencies.
  • Proven ability to interact well with internal management and external contacts, including regulators.
  • Strong ability to source, manage and analyze data.
  • Ability to credibly challenge solutions and ensure timely escalation of issues and concerns as and when appropriate.
  • Ability to maintain a high level of confidentiality.
  • Ability to think strategically while maintaining excellent attention to detail.
  • Ability to credibly challenge solutions and ensure timely escalation of issues and concerns as and when appropriate.
  • Demonstrates strong project management skills, including leadership and consensus building.
  • Proven ability to work independently and within a team environment.
  • Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty.
  • Knowledge of the financial services compliance and / or regulatory environment is required
  • Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills.
  • Bachelor’s degree required with 6-8 years or equivalent experience.
  • JD preferred
  • Compliance experience in the financial services industry, with financial services licensing and reporting experience, and/or regulatory examination management experience preferred.

Additional Skills:

  • Background in crypto currency is preferred

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at