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Senior Manager, Product Management in Los Angeles, California, United States of America at PayPal

Date Posted: 6/6/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Our mission is to make returns beautiful for shoppers, retailers, and the planet—which we do through our unique combination of proprietary software and reverse logistics. We invented 3rd-party box-free in-person returns (like you now see at Amazon to Kohl’s) and we provide the only end-to-end returns solution for digitally-native and omnichannel retailers that is not only delightful for customers (our lifetime Net Promoter Score is 94 on millions of returns) but also saves money for retailers and is better for the planet. We are solving the #1 pain point in e-commerce and having a lot of fun doing it. Join our passionate, fast-growing team and help us transform the landscape of online shopping.

Position Summary

As a Sr Manager of Product Management you will inspire and collaborate with team members to deliver a world class suite of products and services that enable Happy Returns to continue to rapidly scale our business in the large ($300B+) market for online returns. You will act as coach/player; lead a team of product managers that are delivering valuable integrations with e-commerce platforms, shipping services, large merchants, etc.


Lead the full suite of products that enable our integrations such as connections  to merchants, ecommerce platforms, shipping services, etc.

Build a high-performing team of product managers

Lead product strategy and vision for our 3rd party tools and integrations

Work across product, architecture, and engineering teams to build, design, implement and maintain our products that span across the whole portfolio of product offerings

Drive decisions around prioritization, solutions, and functionality

Guide the new product life cycle from discovery and ideation to requirements, design, development, and launch including go-to-market strategy 

Drive the product roadmap for the products within your portfolio

Minimum Qualification

Bachelor’s degree with a quantitative focus in computer science, engineering or other technical fields, MBA or advanced degree is preferred.

6+ years in product management, engineering and/or management consulting with

At least 2+ years of people management, specially experiencing managing performance, providing guidelines and mentorship

Experience delivering enterprise products at scale, managing product solutions with multiple stakeholders, leading either product or engineering functions

Technical aptitude for problem solving and ability to understand technical challenges and engineering services

Preferred Qualification

Ability to use data driven approach for decision making on priorities. Demonstrated ability to partner with and influence executives. Exceptional business acumen with an understanding of business drivers and value-creation. Excellent interpersonal and communication skills

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.



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