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Manager, Consumer Analytics in London at PayPal

Date Posted: 5/24/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal’s Global Consumer Analytics team provides the connecting fiber between Marketing, Product, and Finance. You will develop an extensive knowledge of PayPal’s overall business and will work with large quantities of data to develop deep insights that shape the thinking of senior leaders and our cross-functional partners. You will become an expert in the consumer funnel, understanding and explaining the drivers of acquisition, engagement, and churn across markets, segments, and product experiences. Your quantitative insights combined with influential presentation and storytelling will facilitate data-driven decision making across the organization.

Job Responsibilities

  • Own the consumer funnel (activation, engagement, etc.); investigate and explain drivers of change
  • Develop a deep understanding of PayPal’s overall business (e.g., products, geographies, business model, value prop)
  • Identify key business levers, establish cause & effect, perform analyses, and communicate key findings to various stakeholders to facilitate data-driven decision making
  • Discover new opportunities to grow and optimize the business through analytics, financial modeling, and business case development
  • Build exec-facing dashboards and reports to track the progress of the business and its highest-priority initiatives
  • Roll up your sleeves and work with large quantities of data using SQL and Excel, statistical programming languages like R or Python, and reporting tools such as Tableau and Qlikview
  • Understand what matters most and prioritize ruthlessly
  • Be comfortable with ambiguity and frequent context-switching in a fast-paced environment
  • Demonstrate exceptional communication skills, both written and verbal – whether in PowerPoint or an elevator pitch, you need to translate complex concepts into layman’s terms and influence both peers and senior leadership

Basic Qualifications:

  • Data-driven mindset with degree in a quantitative discipline such as Computer Science, Statistics, Engineering, Mathematics, or Economics or equivalent
  • Several years of work experience in similar roles, including experience with high volume data environments in financial services, credit, insurance, banking, or internet services
  • Fluent in SQL, Excel, and visualization tools such as Tableau or Qlikview; familiarity with a statistical programming language (e.g., R, Python) preferred
  • Ability to work proactively and independently in a fast-paced environment and juggle competing priorities
  • Exceptional written and verbal communication skills to influence cross-functional teams
  • Fluent English required, French preferred

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at