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Manager – Strategic Growth in San Francisco at PayPal

Date Posted: 4/9/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

You will be a member of the Enterprise Platform Growth team, creating/driving strategic initiatives, SME support and go-to-market plans that drive growth for our merchants and partners as well as incremental revenue for us.

About Us: 

Braintree lets you move money from one place to another safely and securely. Every time you pay for an Uber ride, book a stay through Airbnb or pay with PayPal when you check out online, you’re probably using our product. It sounds complex (and it is), but we make it so simple you can’t tell we’re there. 

We solve world-scale problems and provide opportunities to match. We build diverse teams that recognize our strengths and allow us to work on our weaknesses. You bring skills and a relentless focus on the customer, and we'll provide the support you need to do the best work of your life. 


The Enterprise Platform Growth Team: 

The Enterprise Platform Growth Team ensures that PayPal wins with enterprise merchants by enabling a uniquely differentiated Payments Platform, building rich industry partnerships and providing the organization with payments strategy, subject matter expertise and thought leadership.  We are the stewards of a unique focus on outside in, merchant/partner-first thinking. We focus on initiatives that help expand key relationships with our largest and most sophisticated customers as well as securing lighthouse deals.    

We grow when our customers grow, so in working closely with the Product, PMM/GTM, Sales and Accounts teams we develop the business cases and deep understanding of market opportunities to build the partnership models and go-to-market strategies that allow our customers’ to execute and grow in meaningful ways.   

Our goal is to ensure that the value derived by Braintree/PayPal far exceeds their expectations and that our platform is central to our customers’ growth and technology goals. 


Example of initiative you will work on:



You will be a member of the Enterprise Platform Growth Team, creating/driving strategic initiatives, SME support and go-to-market plans that drive growth for our merchants and partners as well as incremental revenue for us. This includes, but is not limited to:  

  • Working closely with core Product teams to create and manage programs/initiatives/features throughout life cycles  

  • Partnering with Sales and Accounts to identify and track opportunities, gaps and requirements driving prioritization 

  • Partnering with Sales, Accounts and Marketing to identify, target and drive narratives for new merchants, partners and markets/segments 

  • Identify, target and execute on lighthouse deals in general and partnerships specifically 

  • Optimizing merchant experience and the operational processes needed to support (e.g., merchant onboarding, performance metrics/tracking etc) 

  • Internal and external thought leadership 

  • Tracking and reporting of key business metrics 


This position is NOT: 

  • A traditional sales role (though you definitely need a deep understanding of enterprise sales and WILL spend a lot of time being merchant-facing) 

  • A traditional, internal PM role (though you do need enough technical and product experience to partner deeply with Product and other key stakeholders) 



You are self-motivated and able to act with a high level of independence. You are entrepreneurial -- business-minded, engaged with both the big picture and the details, working with- and managing stakeholders throughout the organization. You have experience working with players across the e/mobile-Commerce and payments ecosystems, having built merchant products for payments and e/mobile-commerce, having analyzed and created new product initiatives and grown it through entire product life cycles. You will have a deep understanding of e/mobile/omni-commerce, payments, merchant needs (outside-in perspective)) in global markets. 

  • 6+ years experience in payments (cards and alternative forms), with experience both in e/mobile-commerce and POS/offline with a focus on helping merchants grow revenue.  

  • Payments experience from the merchant side is a plus 

  • 6+ years experience in selling, supporting or implementing e/mobile-commerce merchant solutions, ideally in a Growth/Partnership role. Experience across multiple merchant verticals a plus (travel, subscription, digital goods and services, SAAS, etc.) 

  • Additional consulting and/or finance experience preferred 

  • Bachelors’ degree required, MBA or other equivalent degree preferred 

  • Significant people and organizational management skills. A natural leader and mentor. 

  • Experience managing global external relationships. 

  • Strategic in all things, Strong quantitative and analytical abilities. 

  • Passionate, strong Intellectual curiosity and willingness to learn.   

  • Detail-oriented, even in executing large scale plans with lots of moving pieces. 

  • Keen listener, understanding that success is rooted in understanding. 

  • Strong communicator who takes his/her job seriously but does not take himself/herself too seriously. Experience working effectively with senior leaders, peers, and direct reports. 

  • Action-Oriented. 

  • Ability to execute, problem-solving to streamline processes and building to scale. 

  • Willingness, ability and desire to travel domestically and internationally is required, with knowledge and fluency in other languages such as Spanish, Portuguese, Chinese a plus.

Our world-class culture is something we’re proud of.  We’re committed to creating a thriving and inclusive workplace with great benefits including:

  • Excellent medical and dental benefits that start day one.
  • Competitive salary.
  • 401k match and employee stock purchase plan.
  • Generous PTO and sick time policies
  • Ongoing training, tuition reimbursement and support to help you realize your full career potential.
  • Give back to local communities through our many fundraising and volunteer opportunities.
  • PayPal’s sabbatical program provides four weeks of paid time off after every five years of service.
  • Active social groups, onsite events, onsite gym, cafe, games and arcade rooms, relaxation zones and so much more!

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at