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Learning Experience Designer in Remote New York at PayPal

Date Posted: 1/24/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

PayPal is seeking a Learning Experience Designer to join its Enablement Experience & Design team. This position offers the opportunity to join a team focused on transforming Revenue Enablement at PayPal. We're looking for a learning and enablement practitioner to help us take our Revenue Enablement team to the next level. The Revenue Enablement team is a center of excellence that partners with our revenue teams and enables Inside Sales, Customer Service Managers, Enterprise Sales Account Executives, and our Partners globally. As a Learning Experience Designer, you will design experiences that fuel growth and success for PayPal and our customers. You will partner closely with program managers, subject matter experts, channel leads, and others to create innovative, blended learning solutions and advocate for the best user experience.

 PayPal is seeking a Learning Experience Designer to join its Enablement Experience & Design team. This position offers the opportunity to join a team focused on transforming Revenue Enablement at PayPal. 

We're looking for a learning and enablement practitioner to help us take our Revenue Enablement team to the next level. The Revenue Enablement team is a center of excellence that partners with our revenue teams and enables Inside Sales, Customer Service Managers, Enterprise Sales Account Executives, and our Partners globally.

As a Learning Experience Designer, you will design experiences that fuel growth and success for PayPal and our customers. You will partner closely with program managers, subject matter experts, channel leads, and others to create innovative, blended learning solutions and advocate for the best user experience. 

Your Impact:

Your role will be responsible for helping design and develop innovative, learner-centered, and performance-based learning experiences for the sales organization. You have a strong ability to craft instructionally sound learning experiences and sound assessments aligned with learning outcomes.

You will be specifically responsible for:

  • Designing innovative blended learning experiences for the Sales team, ensuring they are scalable and inclusive for a global audience. Translate subject matter expertise for product and sales skills into learning experiences that drive engagement, behavior change, and business impact.

  • Building and executing learning strategies and plans for major sales enablement initiatives, apply creativity, problem solving, and design methods to come up with innovative learning solutions.

  • Developing learning approaches tailored to our culture, selling prac tices, needs, and preferences with practical business strategies.

  • Prototyping and iterating on design based on user testing and feedback. Gather, analyze, and address metrics, participant feedback, and reporting to ensure high quality and efficient learning solutions.

  • Appling trends and research in learning design and sales enablement to our enablement growth strategy

You have:

  • 5-7 years of proven learning design experience

  • Mastery level understanding of learning science integrating theory and practice to deliver pedagogically-sound learning experiences

  • Exceptional communication skills

  • Experience translating complex concepts into an easy to understand and digestible format

  • Ability to thrive in a fast-paced environment:

  • 3-5 years of professional experience in a sales enablement organization

  • LMS, Authoring, Graphic Design, Video Design tool experience

Bonus Points

  • Masters degree in Instructional Design, Learning Tech, Business, Education or similar field

  • Experience in financial services 


For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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