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Lead Product Manager, Card Processing in San Francisco, California, United States of America at PayPal

Date Posted: 12/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Intro Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and, Xoom enable consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Team Overview:

The Merchant Unbranded Processing is responsible for creating delightful payment solutions that enable PayPal’s Enterprise, Partner, and SMB Direct merchants to grow and scale their payments reliably, compliantly, and safely across the globe.  The Enterprise Card Processing team is a critical part of the Merchant Unbranded Processing organization. This team is responsible for building payment experiences that enable billions of transactions for Braintree merchants i.e. PayPal’s Enterprise merchants. Some of the areas we work on include Geo-Expansion, Cost Optimization, Network Compliance, Processing Reliability.

About the role:

As a Product Leader for the Enterprise Card Processing team, you will be responsible to drive card processing globally across Enterprise / Braintree card processing volume. Braintree represents the Enterprise merchant segment for PayPal.

In this role, you will bring together passion and diligence for creating exceptional merchant experiences along with deep technical payments expertise. You will be responsible to lead one or more products and drive the product vision.

You will be responsible for developing and executing the product roadmap to deliver world-class payment experiences to our merchants. You will collaborate with work in a cross-functional teams across Engineering, Sales, Support, Product Marketing, Go to market, Professional services, and other Product teams. You will closely coach and guide the Product Managers on your team and be able to step into the details and alternatively step back into a 10,000-foot view.

To be successful in this role, you will possess a unique blend of business and technical savvy, have a keen eye for detail, be willing to dive into key strategic initiatives, and work collaboratively across multiple teams.

The Right Person For This Role Has:

  • 10+ years of payments, card processing, or related product management experience
  • 3+ years of people management experience with proven ability to inspire and lead a team of payments product managers
  • Strong business acumen and product knowledge inside the payments ecosystem, specifically in eCommerce card processing
  • Proven ability to develop and execute a product roadmap
  • Knowledge in one or more of the following areas: Cost Optimization, Network Compliance, Processing Reliability, Geographic Expansion.
  • Bachelor’s degree required. Preferably in a quantitative or technical field

We're Excited About You Because:

You’ve been in the payments industry for at least 8 years and you love what you do. You’re strategic, customer focused and data driven product leader who enjoys interacting with people. You have proven track record for building, launching, and maintaining successful products at scale. You’re comfortable with ambiguity and enjoy out-of-the-box thinking. You also take tremendous pride in the quality of your work, demonstrate accountability and poise while handling complex situations with multiple internal/external stakeholders. You are equally comfortable in high-level business discussions and low-level technical discussions and able to influence decisions at all levels of management. Finally, you’re eager to join the organization where you can drive innovation within the product team, working in the positive environment where you can be engaged and empowered.

We know that the best teams are diverse ones, so to build better products and payment experiences, it’s essential to build a diverse and inclusive team. As such, we encourage and welcome all qualified candidates to apply. If you are on the fence or unsure if your experience perfectly matches our job posting, we’d really like you to explore this opportunity.


For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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