Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

Investigator, Global Investigations in Chandler at PayPal

Date Posted: 11/20/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Position Summary: The Global Investigations, Threat Finance & Human Exploitation Team is seeking a highly talented, self-motivated and analytical individual to support the Global Financial Crime & Customer Protection program. This position will be primarily responsible for collecting, analyzing, investigating and reporting financial intelligence information to support the institution’s ability detect, deter, mitigate and report money laundering and terrorist financing. Additionally, the role will work proactively with internal and external partners, including law enforcement, on a full spectrum of financial crime matters including terrorist financing and human exploitation. This role also requires a self-starter with the ability to think critically and strategically when handling investigations, seeing beyond the initial facts presented and reviewing information thoroughly and in a highly organized manner to drive the investigation to conclusion. Additionally, the candidate should have the ability to operate independently, manage multiple competing priorities with difficult deadlines, and exhibit a sense of urgency when necessary.

Position Responsibilities:

  • Provide investigative support with initiatives and projects to identify patterns, trending, and typologies in furtherance of the mission and purpose of the Global Investigations team;
  • Conduct comprehensive, high quality end-to-end complex investigations to identify financial crime patterns, trending, and typologies impacting PayPal and the global user community;
  • Drive investigations to a timely conclusion following the completion of a comprehensive analysis of information across multiple platforms and jurisdictions to timely and appropriately detect potentially suspicious activity and fulfill time-sensitive regulatory filing obligations; prepare drafts of Suspicious Activity Reports/STRs to ensure they are factually accurate and materially sound prior to submitting them for approval for filing;
  • Deliver verbal and written briefings to partner departments and key leaders regarding current and emerging threats;
  • Support the Global Investigations team by conducting post-incident analysis of significant events and providing data-driven recommendations for the identification and prevention of future incidents;
  • Create regular, comprehensive reporting to inform key leaders of the activities of the Global Investigations Team;
  • Other related tasks as required.

Qualifications/ Education/Experience/Skills:

  • Bachelor’s degree required or equivalent work experience.
  • 3+ years anti-money laundering, complex financial crime, counter-terrorist financing, or trans-national organized crime investigative experience; and/or
  • 3+ years Intelligence Analysis or Law Enforcement experience with relation to financial crimes;
  • Proven knowledge of international and regional Anti-Money Laundering and Sanctions regulations and guidance such the Bank Secrecy Act (US), the AML/CTF Act (AU), and the Fifth AML Directive (EU).  
  • Advanced data query and analysis skills (SQL, SAS, Teradata, Hadoop, etc.)
  • CAMS designation a plus;
  • Secondary language proficiency (i.e. German, Spanish, or French) a plus;
  • Travel, as needed.

Competencies: - Optional

  • Advanced research and analytical skills, business acumen, strategic and creative thinking, strong project leadership skills and multi-tasking capabilities;
  • Expert communication skills, both written and verbal;
  • Ability to handle multiple projects simultaneously in a fast-paced and dynamic financial services environment;
  • Excellent project management organizational, presentation and interpersonal skills;
  • Skill in focusing on desired results, determining what is important and urgent, clarifying next steps effectively to meet deadlines and achieve desired results;
  • Able to maintain composure under pressure and make sound decisions;
  • Must display a high level of professional judgment, commitment, integrity, teamwork, and customer service;
  • Strong collaboration skills and ability to influence teams;
  • Results oriented with the ability to identify the long-term effects of decisions/solutions on customers and the business;
  • Proficient in the use of a personal computer and its applications, including Windows and Windows based applications (Word, Excel, Power Point, etc).

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at