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Internal Fraud Investigator in Chandler, Arizona, United States of America at PayPal

Date Posted: 11/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Global Investigations (GI) is seeking a highly talented, self-motivated and analytical individual to conduct internal investigations under the Global Financial Crimes & Customer Protection (GFC&CP) Program. This role requires prior end-to-end investigative experience. This role also requires a self-starter with the ability to think critically and strategically when handling investigations, seeing beyond the initial facts presented and reviewing information thoroughly and in a highly organized manner to drive the investigation to conclusion. This role also requires the ability to operate independently, manage multiple competing priorities with difficult deadlines, and exhibit a sense of urgency when necessary.

Qualifications/ Education/Experience/Skills 

  • Bachelor’s degree required or equivalent work experience. 

  • Minimum of five years professional experience conducting investigations related to internal fraud/insider abuse, complex fraud/AML, cybercrime, and/or high profile/high priority events. 

  • Experience at PayPal and institutional knowledge is preferred and valued. 

  • Proven ability to analyze large amounts of data in order to report critical information. 

  • Ability to understand opposing points of view on highly complex issues. 

  • Experience working with data acquisition and forensic examination. 

  • Advanced data query and analysis skills (SQL, SAS, Teradata, Hadoop, Splunk, etc.) 

  • Prior law enforcement and/or prosecution experience a plus. 

  • Witness interview experience and training a plus. 

  • CAMS designation a plus. 

  • Travel, as needed. 

 

Competencies 

  • Expert oral and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to senior leaders or internal stakeholders. 

  • Strong writing skills with ability to both write persuasively and convey complex matters clearly and concisely. 

  • Proven ability to develop and execute investigative strategies. 

  • Results oriented with the ability to identify the long-term effects of decisions/solutions on customers and the business.   

  • Collaborative with excellent project management and organizational skills. 

  • High level of integrity, professional judgment and commitment; able to maintain composure under pressure and make sound decisions. 

  • Self-motivated, team player, energetic personality, curious, quick minded, focused, committed, able to work efficiently in a fast-paced changing environment.  

  • Proficient in the use of a personal computer and its applications, including Windows and Windows based applications (Word, Excel, Power Point, etc.). 


For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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