Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

Integration Engineer [Italian] in Dublin, County Dublin, Ireland at PayPal

Date Posted: 12/25/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

We are currently seeking an Integration Engineer to join our Global Professional Services organisation - the successful candidate will be part of the Inside Sales Integration Team as first point of contact for web developers who are integrating any of the PayPal website payments solutions into e-commerce websites and other applications.

The Inside Sales Integration Engineer maintains a specific focus on the last mile of sales process and provides technical integration services including code-level support to Merchants or their developers which have been acquired through the Inside Sales pipeline, and to existing Merchants in the Customer Success portfolio.

They are responsible for initial integration of the right PayPal product for the website, app or software, and will work with newly acquired merchants to ensure that they are fully aware of product and service features to ensure optimal integration of PayPal into their web sites. The position is designed to provide a smooth transition from the sales acquisition process and for converting the integration to a transactional and live state.

The successful candidate will have some web development experience, with a strong understanding of associated trends and technologies.

A passion for internet-based business concepts, and an inquisitive and analytical nature will help drive the candidate to be best-in-class at supporting the PayPal merchant customers by acquiring an in-depth understanding of the PayPal product and e-commerce in general.

Candidates should have excellent customer services skills, coupled with great communications (both written and verbal)

Primary Job Responsibilities

  • Act as primary technical point of contact for the merchant for all implementation-related activities throughout the integration lifecycle. Be customer-facing as the technical lead, and drive technical conversations that result in the delivery of the project. Run technical presentations, facilitate demos and provide sample integrations that support the sales process.
  • Demonstrate a clear understanding of merchants product, process and technical requirements of payment processing across all channels - and the ability to match these with existing PayPal solutions.
  • Facilitate setting up of test accounts, provide technical development support, and guide the merchant through testing, validation, certification pre-launch activities and post-sales performance.
  • Work in collaboration with a core project team across all phases of the sales cycle; pre-sale with the commercial/sales manager, customer success manager, and post-sale with technical account manager. Work with a wider cross functional team of internal PayPal business partners (legal, compliance, privacy, risk, operations etc.) that lead to the timely delivery of a partner solution integration.
  • Ensure the merchant implements optimal integration strategies and techniques with a high degree of quality utilizing PayPal’s defined best practices. Review in-depth technical information including sample code, white papers, FAQs, and snippets for distribution to PayPal partners.
  • Advise management and appropriate groups on support issues impacting customer satisfaction and provide recommendations for appropriate actions. Be the “Voice of the Customer” and relay constructive feedback to core Product, Engineering and other internal groups on ease of use and new functionality.

Job Requirements:

  • Be completely fluent in English and one between Italian, German or Polish.Bachelor’s degree in Computer Science, Engineering or equivalent experience. 
  • Knowledge of eCommerce Platforms such as Magento, Prestashop, Woocommerce, SFCC or Shopify an advantage
  • Strong problem solving and troubleshooting skills
  • Experience as a pre-sales integration engineer, sales engineer, or technical consultant, preferably in a Professional Services environment preferred but not essential.
  • Understanding of online payment processing across web, mobile app, and in store.
  • Web fundamentals (HTML, JavaScript, and CSS)
  • Understanding of RESTful API
  • Exposure to JavaScript front-end frameworks (e.g. AngularJS, React, or Ember etc.)
  • Familiarity with libraries like jQuery or Backbone.js
  • Familiarity in at least two server-side languages such as PHP, Python, Ruby, Java, JavaScript, and .Net
  • Ability to influence, persuade and successfully interact with all levels of client and internal organizations.
  • The ideal candidate is a motivated self-starter, self-learner, proactive and customer focused, and a leader who is passionate about creating delightful experiences for our partners.

Preferred Qualifications

  • Prior experience working with shopping carts and payment gateways is a great plus.
  • Fluency in another European language.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



  1. Service Engineer Jobs
  2. Sales Engineer Jobs