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HR Product Manager in Scottsdale, Arizona, United States of America at PayPal

Date Posted: 11/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

PayPal Enterprise Technology and Experience (ETX) team supports the technologies that power our employees, from Legal to HR, Finance, Corporate Communications, and more. We are looking for an experienced, dynamic business leader with a technologist background to take on the Product Owner's role supporting creating dynamic employee experiences with the (ETX) HR team. The ETX HR team designs & delivers innovative solutions that enable PayPal’s ambitious talent agenda and create an exemplary employee experience. This role is a key part of delivering on that mission and will oversee a strategic set of responsibilities across platform governance, architecture and execution of critical human capital processes. In this role, you will build out and support the varios HR Tech solutions and Employee Experiences (i.e. Recruting, Offboarding, M&A etc.) with our HR Business Partners. You will own the concept, productization, and delivery of the technical solutions. This person will partner closely with our HR business team and the technical engineering team responsible for building a great experience. You will assume centralized ownership of best in breed HR applications/tools to set vision and build toward a best in class future state.

Job Requirements

Objectives of this Role

  • Work with our HRPMO, HR Business Partners, and other global partners to set a strategy and a vision consistent with PayPal corporate priorities for our HR Technology solutions while identifying opportunities to improve our HR  processes thru technology
  • Advise partners in our HR centers-of-excellence (i.e. Recruiting, Talent Management, Learning & Development). Develop and nurture a relationship and understand needs, prioritize technology enhancement, and uncover opportunities for improvement and automation. Establish regular technical review and readout cadence
  • Ensure we have an innovative employee experiences for all employees, including evolving, automating, and streamlining the business process for solving tactical and strategic problems
  • Manage internal customer relationships with our business partners and champion the employee and business stakeholder experience
  • Be a conduit between the Business and IT teams to answer any questions or escalate questions or issues as needed.
  • Responsible for standing up and driving program governance structure and rhythms during the execution of roadmap items.
  • Maintain product roadmaps and backlog for products and services, including developing and prioritizing product proposals and user stories
  • Elicit and analyze business requirements and develop scalable and secure solutions to achieve them
  • Define and document end-to-end HR system improvements based on analysis to increase the workforce and stakeholder satisfaction with our HR technology solutions.  Create and maintain business/ technical documentation for the extended ETX team
  • Work with the ETX Tech teams and various cross-functional teams to ensure new processes, new platform functionalities, and integrations are properly tested and, where needed, documented
  • Responsible for end to end vendor management including vendor contract negotiations, Budget, and vendor relationship management
  • Strong collaboration and negotiation with all stakeholders, including sponsors, technologists, and business customers as well as exceptional verbal and written communication skills at all levels, including senior leadership.


  • 7+ years' experience in large-scale technical business analysis and project management is a must.  Experience integrating companies through the Off-boarding process a strong plus.
  • Proven experience in a dynamic product management role overseeing all elements of the product development lifecycle
  • Experience analyzing business/employee needs, current market trends, and HR Tech systems and designing exceptional employee experiences
  • Highly flexible, able to prioritize multiple projects and deadlines to execute well in a fast-paced, rapidly evolving organization.
  • Strong understanding of SAAS solution RFP, implementation and ongoing management.
  • Experience in all aspects of SPLC development.
  • Experience supporting HR lines of business such as compensation, rewards, talent acquisition, learning, operations, etc.… required
  • Experience with HR systems required.  Experience with Workday a strong plus
  • Agile product owner experience, Agile Certified Product Manager/ Owner (CPMO) a plus.
  • BS/BA in Business, Business Information Systems, Computer Science or similar

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at