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Head of Venmo Data Infrastructure in Austin, Texas, United States of America at PayPal

Date Posted: 6/13/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Venmo’s Head of Data Infrastructure supports Venmo’s internal and customer-facing production data infrastructure engineering and operations reporting to the Head of Infrastructure and SRE. We are the foundation of what runs Venmo. As a manager of technical Individual Contributors in infrastructure, you will work directly with engineering leadership to prioritize efforts to align services operations with business goals. You will be a leader that knows how to coach, delegate to, encourage and hire technical staff. You will mentor other Data Infrastructure individual contributors and product owners how to improve services availability, reliability and scalability by driving best practices. You will set clear expectations and goals based on OKRs and KPIs, manages execution, stays within budget, and proactively solve issues.

What You’ll Do 

  • Take a leadership role in defining and articulating overarching business objectives and help the Data infrastructure and SRE domain teams translate those into actionable plans. 

  • Define technology and business strategies that deliver iterative enhancements to the tools and processes that improve availability, observability and scalability of Data Infrastructure.  

  • Lead Post Mortem and Incident Management escalations and resolutions.  

  • Drive documentation and incident management process across Venmo and Venmo Services. 

  • Interface with technical account managers on statuses to end customers.  

  • Recognize, validate and evangelize emerging technologies and architectures that align with business objectives. 

  • Define SLOs for the products and services you provide to engineering. 

  • Define priorities, scope and implementation plans for your teams. 

  • Develop processes, tools and automation manage infrastructure and applications at scale. 

  • Guide implementations to ensure they meet functional and design specifications. 

  • Coach/mentor technical leads/engineers on design principles and Data Infrastructure best practices. 

 Job Requirements 

 

  • Bachelors and/or Masters in computer science or related field of study. MBA is plus.  

  • 7+ years managing and leading Individual Contributors and Managers through career development, and performance management.  

  • Take a leadership role in defining, road-mapping and articulating overarching business objectives and help the Infrastructure domain teams translate those into actionable plans. 

  • Define priorities, scope and implementation plans for your teams. 

  • Strong communication skills with the ability to understand and explain technical issues to a non-technical audience 

  • 10+ years' experience in software development or a related field 

  • 5+ years’ experience in Agile software development   

  • 10+ years' experience operating distributed applications 24x7x365 

  • Coach/mentor technical leads/engineers on design principles, data Infrastructure and best practices. 

  • Experience or working knowledge with IaaS and PaaS solutions from AWS (or similar cloud provider): 

  • Proficiency with the big data infrastructure: Hadoop, Spark, Kafka, Snowflake, etc. 

  • Expertise with relational SQL and NoSQL databases 

  • Experience in designing and developing fault-tolerant and scalable distributed data systems 

  • Experience with AWS cloud services: EC2, EMR, RDS, Elastic Cache 

  • Experience with observability pipelines, Data Dog, Pager Duty, Splunk, AWS CloudWatch, CloudTrail, Dashboards etc. 

  • Infrastructure as code (AWS CLI, AWS CloudFormation, Terraform, Ansible, Puppet) 

  • Hands-on programming and scripting (Lambda, API GW, Python, Java, Bash) 

  • Recognize, validate and evangelize emerging technologies and architectures that align with business objectives. 

  • Develop processes, tools and automation manage infrastructure and applications at scale. 

  • Guide implementations to ensure they meet functional and design specifications. 

  • Demonstrable ability to learn new technologies. 


Our Benefits:


At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.


We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com


Who We Are:


Click Here to learn more about our culture and community.


PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.



PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.



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