Head of Product Management in San Jose at PayPal

Date Posted: 10/23/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are seeking a strong product leader to head product management for PayPal Here mobile POS apps. This is a high impact and strategic role that will cover all parts of the product line. You will explore the problem/solution space, define the strategy, and lead teams through a fast-moving lean process that is fueled with customer empathy. 

Description:
Come join our deeply customer-focused PayPal Here team as our head of product management to change the future of mobile payment. You would drive the innovation to make mobile payments so delightful that small business owners can't imagine going back to their old methods. We are a small, fast-moving team that is passionate about transforming peoples' financial lives.
We are seeking the best-of-the-best product managers who demonstrate strategic leadership, showcase a culture of excellence and have deep experience in building amazing products, with proven success in improving customers' lives. Your product is global and you will be responsible for tackling new sets of customer problems. You will explore the problem/solution space, define the strategy, and lead teams through a fast-moving lean process that is fueled with customer empathy.  Your role spans all devices (phones and tablets) and platforms (iOS, Android)
Responsibilities:
  • You will have end-to-end ownership of multiple parts of the PayPal Here product experience, from setting the strategy, delivering the product, to bringing it to market
  • You will develop and evangelize a strong point of view on mobile best practices for delivering core product functionality
  • You will work cross-functionally (with engineering, design, marketing, and other teams/leaders) and develop strong relationships that will allow you to work more efficiently and build trust with key partner teams
  • You will run lean experiments to learn fast and develop/evangelize a strong point of view on how to improve PayPal Here KPIs 
  • You will lead cross-functional teams (including data, engineering, design, marketing, etc.) and influence key partners across teams to develop strong relationships that will allow you to work more efficiently and build trust
  • You will use your keen business acumen to set a strategy, influence to gain wide acceptance of that strategy, and then ensure that priorities and tests ladder to business targets
  • You will coach/partner with a team of analysts to structure analysis and data to fuel your testing efforts with key insights
  • You will partner across the org to deliver business results in a product ecosystem environment while communicating and influencing effectively
  • You will develop and defend strong points-of-view with data and analytics
  • You will own business outcomes and will be responsible for hitting experience and revenue targets by improving and re-imaging the experience for new customers
Success in this role requires:
  • Building and leading a world-class product/engineering/design organization 
  • Inspiring all levels of the organization with your product vision and customer passion
  • Identifying new opportunities based on research, industry trends and best-in-class product management and innovation practices
  • The ability to develop a data-driven point of view by leveraging customer/consumer science best practices
  • Quantifying the opportunities by continually assessing the needs of the customer, market trends, competitive opportunities and threats
  • Creating and managing global product roadmaps, prioritization, and constraints to ensure consistent execution of the product life-cycle process from concept to launch
  • Defining the product and customer experience with high-quality business requirements and user stories while managing scope of each product launch
  • Leading and developing a team of product managers, setting a consolidated vision, and collaborating with excellence across all functions
  • Helping the teams move forward swiftly through rigor, speed, transparency in decision-making and removing roadblocks
Qualifications:
  • You have 10+ years of product leadership experience in a top tech or payments company 
  • You have a great eye for product, and you refuse to deliver anything less than world-class
  • You have demonstrated success in creating innovative and user-friendly consumer products
  • You have a passion to seek a deep understanding of customer needs and turn that insight into a compelling vision and drivers to create solutions that solve important jobs for small businesses
  • You have a track record of recruiting and nurturing the very best talent and building high-performance teams
  • You have strong execution and ability to drive work to completion
  • BA/BS is required, but you don’t need a CS and/or MBA degree. You will need to be comfortable going deep on critical technology and business discussions.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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