Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

Head of Information Security AU in Sydney at PayPal

Date Posted: 4/22/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Sydney
  • Experience:
    Not Specified
  • Date Posted:
    4/22/2021
  • Job ID:
    R0067744

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal is a leading technology platform and digital payments company that enables digital and mobile payments on behalf of merchants and consumers worldwide. We operate a global, two-sided network at scale that connects merchants and consumers with 361 million active accounts (consisting of 333 million consumer active accounts and 28 million merchant active accounts) across more than 200 markets. PayPal is committed to democratizing financial services to improve the financial health of individuals and families and to increase economic opportunity for entrepreneurs and businesses of all sizes around the world. Our goal is to enable our merchants and consumers to manage and move their money anywhere in the world, anytime, on any platform, and using any device when sending payments, paying or getting paid. We also facilitate person-to-person (“P2P”) payments through our PayPal, Venmo, and Xoom products and services and simplify and personalize shopping experiences for our consumers through our Honey Platform. If you are keen to join a fast-growing team of highly motivated thinkers, we might be the workplace for you. We currently have an exciting opportunity for an Information Security specialist to join our growing team.

Key Responsibilities

  • Ensure PayPal Australia’s (PPAU) information systems are under proper control from an information security point of view.

  • Organise and lead the technology and information security strategy and program at PPAU in close cooperation with the global technology and information security teams.

  • Manage the risks associated with the information systems.

  • Support PPAU’s senior leadership team on Data and Information Security-related issues, as subject matter expert (SME) in order to enable informed decisions.

  • Support compliance with applicable regulatory requirements in Australia.

  • Coordinate with and support the regional teams that have operational involvement in technology risk management for PPAU.

Deliverables and key activities

  • Develop and manage the information security strategy for PPAU.

  • Ensure the technology and information security strategy enforces applicable local and regional regulatory requirements.

  • Assess any new requirement that may be needed as a result of emerging regulations, with the support of PPAU’s Legal and Compliance teams.

  • Develop, coordinate, publish, and maintain suitable procedures for handling cases of confidential information mismanagement (whether intentional or unintentional), taking into account national legislation as well as notification policies.

  • Develop, coordinate, publish, and maintain a set of PPAU technology and information security policies, standards, baselines and procedures based on the global set of security policies and guidelines, so as to meet the company’s legal and regulatory obligations.

  • Liaise with the Global Enterprise Technology team to support alignment between the PPAU’s requirements and the services delivered through enterprise architecture.

  • Ensure that there is a robust due diligence process that ensures technology performance and information security requirements are adequately addressed in IT projects undertaken by or on behalf of PPAU.

  • Manage information security incidents and events that impact PPAU or its customers, in close cooperation and coordination with the global teams responsible for crisis management and security incident response, as well as with PPAU’s senior management team.

  • Ensure that information security awareness and training initiatives are implemented on behalf of PPAU by the global information security team, and that the training meets the regulatory obligations set forth by regulatory bodies as well as PayPal’s own standards.

  • Participate in the management of external partners / providers

  • Oversee the security due diligence process on IT and information security issues for all new service providers/sub-contractors of PayPal.

  • Support the security due diligence process led by global or regional teams, on IT and information security issues for mergers & acquisitions activities related to PPAU, as directed.

  • Governance and documentation of information security risks

  • Localise the technology risks assessment process developed by the global tech and information security team, and perform on-going risk assessment, reporting, and remediation in cooperation with regional or global information security teams.

  • Confirm, advise, and elaborate on Enterprise Risk Management assessments that touch on areas relevant to information security, business continuity, and continuity of operations.

  • Verify that the controls in place to detect and prevent the emergence of IT security related risks are properly documented and monitored by the information security operational teams.

  • Disaster recovery and business continuity planning

  • Support PPAU’s Compliance team, other Technology teams, and the global Enterprise Resilience team in the planning and implementation of the Business Continuity and Disaster Recovery capabilities.

  • Coordinate with the global crisis management capability during events impacting the confidentiality, integrity, or availability of the information assets of PPAU.

  • Provide the management of PPAU with subject matter expertise in technology and information security to support their decision processes in case a crisis contingency eventuates.

Job Requirements

  • Degree in Engineering, Computer Science, Technology Management or another analytical discipline.Master’s Degree or Ph.D. (or equivalent) preferred

  • 15 years’ minimum experience in an IT security, risk management, or similar function. At least 5 years' of this experience should involve executive-level communication. Recent substantive interaction with C-level executives and boards of directors a plus.

  • Excellent written and verbal skills; interpersonal and collaborative skills; and the ability to communicate information security-related concepts to technical and non-technical audiences.

  • Strong influencing, negotiation, and relationship building skills; an ability to interface internally and externally to ensure successful, high-quality outcomes.

  • Thorough understanding of how to effectively manage teams and lead projects supported by cross-functional/matrix team structures.

  • Critical thinker with strong problem-solving skills, and the organisation agility needed to switch between strategic and tactical thinking.

  • Ability to work with geographically distributed teams, especially with teams situated abroad and in different time zones.

We are a purpose-driven company whose beliefs are the foundation for how we conduct business every day.  We hold ourselves to our One Team Behaviours which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect.  Our employees challenge the status quo, ask questions, and find solutions.  We want to break down barriers to financial empowerment.  Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0067744