Head of Architecture in San Jose at PayPal

Date Posted: 10/11/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Work closely with the ETX senior leadership team, to help define the next generation of employee and corporate facing technologies. We desire an environment that is Secure, Highly Reliable and provides an end-2-end Effortless Experience to our global workforce of ~30K. The leader will be responsible for shaping our technology strategy and architecture to deliver against these objectives and adhering to our design principles: •Empower business verticals with horizontal integration that enables workflow automation and business process interoperability •Ability for employee to seamless move from one device-platform to another •Deliver persona base offerings to ensure a rich and efficient experience We seek an experienced technology leader who is not wedded to the past; an innovator and a disruptor in evolving PayPal’s employee facing capabilities into the future. The successful leader will create a practice of Architecture Leaders, leveraging Domain Architects residing within each of technology verticals: People, Finance, Sales, Marketing, Operations, Legal, etc.

The Head of Architecture promotes forward-thinking, data driven, proven, secure and scalable technical architectures that enables both PayPal’s corporate business units and employees to thrive. The Head of Architecture will assess current state, investment plan and portfolio are designed and implemented to deliver against the defined strategy.   

Key responsibilities include:  

  • Trusted technology advisor to the VP: Serve as on-the-ground technical ‘voice’ for a wide variety of cross-functional initiatives for both the VP and leadership team.  Ability to navigate internal networks, build internal consensus and lead is a must. 
  • Strategic Thinking and Research: Bring outside-in thinking to the organization, highlighting industry trends that should be considered and evaluated. Act as an innovator, disruptor and executioner in informing and driving all aspects of our technical strategy. 
  • Collaborate with ETX leadership: Establish goals and intended outcomes relating to product security, platform and infrastructure security, security tools strategy, and architectural direction contributing to a technical strategy shaped by the PayPal business strategy - against the backdrop of a fast changing, evolving global marketplace.
  • Analysis & Insights: Lead the rationalization and expansion of large-scale architectures that will support PayPal’s growth; planning for the security, resiliency and effortless experience for the ETX product portfolio. Drive teams to consensus on designs, patterns, best practices and implementation methods that are enterprise adopted and business applicable.
  • Gap Analysis: Assess gaps between current and target architectures, evaluate options, and develop appropriate solution strategies leveraging PayPal's technologies in combination with 3rd party, open source and COTS products.
  • Manage architecture staff: Directly and in some cases in-directly manage architecture; provide technical guidance, challenge, coach and help architect grow in their careers and help them resolve emerging technical problems facing our business. 
  • Internal Consultant: Provide expertise to business units and colleagues across the company who are building platform, infrastructure, and database applications and frameworks
  • External Voice: Represent PayPal to external parties in building long-term roadmaps for external security products
  • Develop multi-year Employee strategy:  and security products roadmap including architecture blueprints. These blueprints define and guide specific areas of investment and alignment of security capabilities required within platform solutions such as public and private cloud deployment, data center services, database and systems infrastructure, security instrumentation, and platform frameworks


The ideal candidate has proven experience in transforming technology architecture at scale in a fast-paced environment; applying strong technical, consultative skills, including business acumen, customer empathy, and the ability to influence and partner. This person thrives in a dynamic, global, fluid, matrix environment and is results-focused.  Is comfortable leading from both the front and the rear, as situations dictate. History in architectural transformation with proven results, outcomes.


Proven ability to:

  • Develop and implement a technical strategy
  • Apply and articulate thought leadership
  • Gain and maintain senior executive trust
  • Navigate ambiguous situations successfully
  • Manage and execute complex projects
  • Develop an ‘architecture practice’  
  • Develop and finalize executive presentations
  • Facilitate dialogue across multiple business units, functions, geographies, business partners and Centers of Excellence 

Bachelor’s degree required; Graduate degree is highly desirable.

Personal Characteristics:

Strong technical acumen

High degree of emotional intelligence and discretion

Strong personal values, i.e., personal integrity and acting in good faith

Data driven

Out of the box thinker

Good judgment

Collaborative team player

Agile and flexible

Highly analytical

Highly organized

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.



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