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Global Head of Third Party Management in Wilmington at PayPal

Date Posted: 1/9/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This position will be responsible for designing, implementing, and overseeing PayPal’s Third- Party Management Program. This position will lead the enterprise-wide transformation around TPMP including enhancement of the framework, governance, and user experience for stakeholders involved in the third-party lifecycle process. This position will not only lead a team of TPMP experts but also cross functional stakeholders to collectively design a transformation plan around people, process, and technology for TPMP. This program leader will identify areas of easily attainable success that can provide immediate positive impacts and develop an implementation plan that can be operationalized in the long term.


  • Design, implement, and oversee PayPal’s enhanced Third- Party Management Program (TPMP)
  • Build and lead a team of TPMP experts to design and implement the enhanced Third-Party Management Program
  • Provide leadership, strategic direction, oversight and management of the TPMP
  • Enhance and implement policies, procedures and program governance to ensure effective risk management of third-party in accordance with industry standards
  • Serve as the internal and external point-of-contact for the TPMP
  • Influence and manage change across people, process, and technology to design and implement the TPMP
  • Develop ways to improve business processes, user experience, and systems involved in the third-party life cycle (due diligence; on-boarding; monitoring; issue management and escalation; renewal, termination and exit) with an emphasis on a risk-based approach that is consistent and repeatable across risk dimensions
  • Align practical risk mitigation with business objectives; build and foster a third-party risk-conscious corporate culture
  • Effectively integrate TPMP processes and technology to various internal processes and technology internally to ensure end to end oversight of the third-party lifecycle
  • Support and oversee a team of internal control leads responsible for ensuring that the company is complying with regulatory obligations as it relates to Third Party requirements including information security, privacy, data, resiliency, financial crimes, liquidity, legal etc., with the appropriate escalation path to subject matter experts
  • Lead Develop and facilitate appropriate training on third party risk management program
  • Develop standardized reporting to enable continuous monitoring against program goals
  • Present program results to risk committees, auditors, internal and external stakeholders
  • Interact with product, business and legal teams across the company to develop deep insights into the mechanics of how teams integrate with third parties and incorporate appropriate controls to minimize data risks
  • Advise system and process improvements with business owners to enable safeguards and reduce risk
  • Provide guidance to internal and external stakeholders on Third Party management program and its on-going objectives

The successful candidates should also be able to offer a strategic perspective, sound business judgment, agility to adapt to changing priorities at hand, and be able to effectively work and communicate collaboratively / cross-functionally with multiple teams located in different geographies. Candidate must have a hands-on approach, strong intellectual curiosity and attention to detail and organization, and a passion for achieving practical business impact.

Qualifications/ Education/Experience/Skills:

  • 15+ years of risk management, third party relationship management experience and 10+ years in a leadership role driving leading large-scale business transformation initiatives
  • Superb ability to work with various different stakeholders across the company including functional team leaders, vendor managers, control partners, engineers
  • Proven track record of driving results and building effective relationships with all levels of management
  • Ability to multitask effortlessly and manage competing priorities under demanding deadlines
  • Extensive experience working on complex transformation initiatives and large-scale change management
  • Proven track record of building a high performing and collaborative team
  • Ability to navigate the gray and multitask effortlessly and manage competing priorities under demanding deadlines
  • Embody an entrepreneurial spirit, intellectual curiosity, and a bias towards action
  • Comfortable working in a fast-paced and dynamic work environment which demands quick thinking and strong attention to detail
  • Excellent verbal, written, presentation, and interpersonal communications skills

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at