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External Data & Vendor Management in Bangalore, Karnataka, India at PayPal

Date Posted: 1/24/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The purpose of this role is to represent the Data Strategy and Vendor Management team supporting the APAC region. This team are responsible for sourcing, testing, driving integration, and then managing external sources of data into PayPal’s decision systems and operational centers. This improves the customer experience, reduces costs, and improves the accuracy of manual and automated decisions. The holder of this role will have deep Risk Management &/or Compliance experience, possibly from a Product or Analytical area, with a proven data driven mentality, and approach which enables collaboration with multiple stakeholder groups. The role carries a mixture of responsibilities including researching and analyzing new external data sources, conducting comparative analysis across competing data sources, operating within various internal policies associated with the appropriate use of vendors and safe transfer of customer data. In addition the role holder will be responsible for the ongoing management of existing external data vendors in the region, tracking their performance, resolving service issues, addressing financial administration, soliciting more information about new products, and matching those solutions to internal use cases. Much of the team’s work involves working with Credit Bureaus, and therefore it is an advantage, but not a necessity, to understand how credit bureaus operate. The candidate should have good project management skills, and be capable of progressing multiple projects throughout the APAC region, and have the flexibility to collaborate with the other DS&VM team members in EU and NA.

Data Strategy responsibilities and duties
•    Identify, test, analyze and recommend new data sources which can be helpful in improving the customer experience, reducing costs, creating operational efficiencies, improving the accuracy of decision making. This could be data on individuals or businesses, and used for Risk, Compliance, Credit, or Operational purposes.

•    For new sources of data, find and research potential suppliers and contrast and compare features, benefits and predictive value of their data assets, analyze the benefits to customer, stakeholder, function, finance, and consider the risk posed by each to make a business case and recommendation.

•    Collaborate with functional partners in the onboarding of new vendors, including; InfoSec, Privacy, Finance, Legal, Sourcing

•    Advise Corporate Development on the viability of new data sources to help inform    strategic investment decisions

•    Understand the external data vendors’ underlying data sources, matching algorithms and data flow to ensure that we are compliant with regulatory requirements, in addition to having a deeper understanding on the coverage and value proposition from the vendor

•    Support internal audits on the various requirements for data sourcing, privacy and other regulatory requirements as they relate to the external data vendor

•    Develop external contacts and evaluate external vendor identifying opportunities to  steer PayPal towards more progressive suppliers

Vendor Management Responsibilities and duties

•    Follow internal policies and standards eg Financial Authority Policy

•    Organize and chair quarterly vendor business reviews

•    Complete internal Risk, Privacy, Legal assessments and related administration

•    Track vendor spend vs budget, and compile annual budget contributions for data vendors managed in the region

•    Optimize the use of vendor’s data and tools, maximizing ROI and achieving cost efficiencies

•    Understand the detail of how any data vendor’s data/tools are used in practice

•    Maintain great relationships with internal stakeholders using external data/tools


For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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