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Engineering Program Manager in Stockholm - Jakobsbergsgatan at PayPal

Date Posted: 5/6/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

In 2018, Zettle became part of the PayPal family to go further in its mission to help Small Businesses succeed in a world of giants. By giving them the tools to get paid, sell smarter and grow, we are empowering Small Business Owners to reach their full potential. Together, we’re extraordinary. Together, we’re made for more. Join us in putting an end to ordinary and redefine financial freedom. The best is yet to come.

As our quest to democratise financial services continues at blazing speed, we are looking for a Program Manager to join our Small/Medium Business (SMB) Program Management Office (PMO) team in Stockholm. Are you a highly motivated, customer-oriented problem solver? Do you create paths forward when others are stuck and adapt quickly to change? Then we want you on our team.

As a Program Manager, you will:

  • Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations.

  • Partners closely with Product Owners, Product Development teams to execute and deliver programs aligning to product vision and program goals, objectives and timelines. Makes sure appropriate domain resources are engaged. Helps define creative solutions to address resourcing challenges.

  • Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion.

  • Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion.

  • Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.

  • Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing (Beta, Pilot, Ramp, General Availability) and analytics plan.

  • Create and manage clear Gating Criteria with business partners for Go/No-go decisions.

  • Drives resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitates executive-level escalations and program-level change management.

  • Monitors health of program delivery. Tracks program-level status, risks, issues and dependencies. Proactively addresses delivery team impediments. Resolves program-level roadblocks to enable successful program execution.

  • Leads by example. Actively coaches Product Owners, Scrum Masters, and Delivery teams in order to promote successful adoption of agile practices. Covers key management roles as needed to ensure the success of program delivery efforts.

The skills to succeed

  • Relevant experience organizing multiple teams delivering on software/product development initiatives required. Agile lifecycle management experience preferred.

  • Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.

  • Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies

  • Strong technical acumen and strong voice of the customer across the program delivery lifecycle.

  • Good knowledge of project management process, project management software tools, templates and management techniques

  • Experience with different software development methodologies including the agile development methodology such as Scrum

  • Success in developing program/project level artifacts to support a major software implementation program with concurrent releases

The traits to exceed

  • Proven leadership skills with an inherent bias to action

  • Self-motivated and a self-starter with a “Can do” attitude

  • Team player, energetic personality, quality minded, focused, committed and thriving in a fast-paced and changing environment

  • High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels

  • Sharp business judgment, detail oriented yet able to always see the big picture

  • Strong partnering and influencing skills in all mediums and throughout all levels of the organization including senior leaders

  • Strong problem-solving skills, able to prioritize among conflicting needs, advocate a course of action, and pursue it consistently

  • Ability to adapt, be flexible and responsive to dynamic situations

Does this sound like you?

Bring your talent to our attention and let's take things further! Go on, hit apply!


We are all for equality for all 

Tattoo artists. Dog groomers. Cake bakers. Jewelry makers. You name them - at Zettle - we help them. And to do that well, we need our people to be as unique and diverse as they are. We’re proud to be an equal opportunity employer and together we uphold PayPal’s One Team Behaviour, striving to be a place where everyone can benefit from equal access to professional development, bring their whole self to work and most of all, feel like they belong. 

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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