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Engineering Manager in Omaha, Nebraska, United States of America at PayPal

Date Posted: 6/4/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent.  We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day.  It is our duty and privilege to be customer champions and put those we server at the center of everything we do.    We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us.  If you are ready to shape the future of money, join the team at PayPal.  We are proud to work here.  You will be too.  The Customer Success Platform team is responsible for developing innovative solutions through applications, integrations, and automations which are used by thousands of teammates around the world.  As a member of this team, you will assist us in developing the solutions that will power the next generations of Customer Care Teammate products. 

What is the opportunity?  

Our team is looking for an Engineering Manager with technology experience to provide oversight and direction for multiple software application development teams. You will work with diverse, talented engineers and help them succeed in delivering enterprise solutions. Partner with business and product to build platforms that can scale and help CS and our customer experience. 



What will you do? 

Develop teammate-focused, technologically diverse, and productive teams to support the company’s enterprise applications.  

Create strategy for the team, including being conversant with the future direction of applications, how that direction will impact the team and company.  

Provide recommendations for short and long-term planning and strategy related to the overall application development direction.  

Maintain a high degree of customer service across all verticals of the company.  

Work closely with business areas to ensure alignment on feature releases and areas of improvement in our applications.  

Build strong, genuine, collaborative, and long-lasting relationships with technology and business partners.  

Interact with vendors regarding the acquisition and maintenance of products. Evaluate third party applications in terms of application fit, design, stability, integration, and cost. 

Manage the teams to enable growth and success through feedback, training, and encouragement.  

Establish performance expectations for all engineers and provide regular feedback and performance reviews. 



Job Requirements  

  • Passionate about developing amazing user experiences with a strong attention to detail  

  • Strong desire to learn, collaborate, succeed through collective team efforts  

  • Lead and encourage innovation 

  • Coaching people to grow and succeed personally and professionally 

  • Communicating up and down and keeping stakeholders and people engaged 



  • 5-8 years’ experience in field of software engineering or technology 

  • BS in computer science or equivalent  

  • Strong communication skills 

  • Strong experience with Enterprise applications and architecture  

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.



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