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Employee Giving Operations Lead in Dublin - Ballycoolin Business Park at PayPal

Date Posted: 9/19/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Our Social Innovation efforts build upon PayPal’s unique expertise and extend it to have a meaningful, lasting social impact. We focus on four key areas: economic empowerment, environmental sustainability, improving financial health, and increased and diversified giving. To drive social impact and help sustain our environment globally, the Social Innovation team employs PayPal’s platform, products, and assets – especially our people. The Employee Giving Operations Lead will support and increase our employee giving and engagement, specifically in Europe. The Lead will own reporting and data analytics around employee engagement, leveraging data, learnings and effective communication to enhance our programs. The Lead will also standardize operational procedures and systems to support Social Innovation operating functions, including but not limited to annual budget creation and tracking.


  • Support on the creation of a global employee giving strategy: Support the development of an integrated approach to engaging PayPal’s global workforce in giving, focusing on building partnerships and engaging employees in PayPal’s European offices and leveraging data to improve participation.
  • Inspire giving: leverage data, campaign analysis, and storytelling to increase employee awareness of and participation in the matching (donation and volunteer) gifts program, including executing global giving campaigns to encourage employees to connect to PayPal’s social impact strategy.
  • Manage the matching gifts program: handle administrative aspects of employee giving, including review of matching gift requests, execution of giving campaigns and extra matching initiatives, and issuance of giving and new hire credits.
  • Lead employee engagement in rapid response: partner with Corporate Rapid Response Manager to develop and support a proactive employee fundraising policy for disaster relief; develop, implement, and market employee fundraising campaigns around disasters and other rapid response events; proactively identify and onboard relevant charities for disaster campaigns.
  • Manage place-based grants: execute the PayPal Community Impact grants program to connect employees to nonprofits that advance the firm’s mission; oversee the grant operations, including processing grants and reconciling funds.
  • Lead employee participation reporting and analysis: Review and reconcile employee giving and volunteerism data; develop and automate a dashboard to be shared with stakeholders at least quarterly; analyze participation data and share insights and trends with key stakeholders; reconcile and bulk upload volunteer hours for Social Innovation programs; create and distribute post-activation surveys; run ad-hoc participation reports for business units, ERGs, and external reporting needs.
  • Enable community impact learning: develop standardized operating procedures and learning materials, in coordination with Learning and Employee Volunteerism & Engagement Managers, to help scale employee participation in Social Innovation programs; continuously refine self-service resources to increase efficiency and employee awareness; manage the PayPal Community Impact inbox; support on other Social Innovation learning initiatives.
  • Support Social Innovation annual budget creation and tracking: Work closely with leadership to develop yearly social innovation and Corporate Advised Fund budget development. Support monthly reconciliation and analysis of operating and grant spend, and produce forecasts to support decision-making.
  • Support employee communications: Draft communications for employee volunteerism and employee giving efforts in partnership with Social Innovation and Communications partners, including creating communication plans and creative assets. 
  • Coordinate the adoption of volunteer events: Support with volunteer event adoption logistics and tracking to help scale employee involvement.

Job Qualifications:

Minimum Requirements

  • Bachelor’s Degree
  • 3+ years professional experience
  • Global mindset – based in Europe
  • Fluency in English, French or German is an advantage 
  • Robust data analytics, data visualization and excel skills
  • Experience working collaboratively with employees who have diverse abilities and are in different geographies and levels within the organization
  • Ability to prioritize and effectively manage competing projects and requests
  • Strong verbal and written communication skills

Preferred Qualifications:

  • Event coordination experience
  • Corporate grant-making or nonprofit fundraising experience
  • Experience/comfort working in a matrixed operating model
  • Ability to work confidently and thrive in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at