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Enterprise Channel Management Specialist in New York City, New York, United States of America at PayPal

Date Posted: 12/30/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The Enterprise Channel Management Associate will be responsible for coordinating and executing on initiatives to drive performance in owned channels. These initiatives will ladder up to an overall plan to drive continuous performance improvement, create more personalized experiences for customers, and enable marketers inside the organization. The KPI for this role will be driving incremental yield by channel. This will be achieved through coordinated cross-functional efforts with Product, Analytics, Marketing, and Marketing Ops teams. • Marketing Performance: Work alongside Analytics and Marketing Ops to ensure that performance tracking is in place and accurate and participate in regular cadences evaluating touchpoint performance and identifying trends in delivery and yield. • Customer Experience: Coordinate key deliverables aimed at creating a personalized experience for PayPal customers, with the optimal customer journey towards increased engagement. Partner with Product teams to bring new customer experiences to market. • Marketer Enablement: Assist in standing up a modern performance network and help create the standard playbook for performance marketing in service of consumer engagement across owned channel touchpoints, offers and segments.

  • Delivering success against KPIs by executing on prioritized and planned initiatives and contributing to ECM roadmap.
  • Operating as a key member of the team driving step change in performance through centralized optimization model, producing testing frameworks and playbooks.
  • Supporting ECM team in rollout of education, standards, and governance for all consumer-facing initiatives.
  • Innovating the PayPal customer experience and communication strategy, including content strategy performance marketing best practices.
  • Supporting the delivery of well-organized program read-outs, insights, & learnings on a regular basis.

Experience and Skills

  • Recent graduate with up to 1-2 years of experience
  • Marketing or Economics Major Preferred
  • Strong interest in marketing / ad technology
  • Ability to understand and market across multiple markets
  • Analytical thinker
  • Problem Solver
  • Detail-oriented with a focus on accuracy
  • Collaborative

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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