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Director Partnerships in Omaha - Port Grace Blvd at PayPal

Date Posted: 9/20/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

At this time, the team is seeking a Head of Instore Partnerships focused on enabling partnerships across PayPal’s Instore product portfolio (Zettle POS, QR Code Presentment, Enterprise Instore Processing). This role will drive the management and business growth of strategic partners in the in store space. PayPal is focused on developing its position in store and is investing heavily to develop capabilities to position PayPal as the premier platform for POS partners and physical merchants. This is a is multi-dimensional strategy enabled through a market leading platform that has been developed from the ground-up to meet the current and future needs of POS partners and physical sellers. Leveraging the unique assets of PayPal Inc, including our branded wallets (PayPal, Venmo, PayPal Credit), and our core payments platform, you will be leading the distribution of our capabilities into new payment contexts securing new revenue growth for PayPal Inc.

Job Title:                           Head of Instore Partnerships

Area:                                Global Channel Partnerships

Reporting to:                     Vice President Channel Partnerships


Core Responsibility

With over 305 million active customer accounts globally, PayPal is the world’s standard for online payments.  The Channel Partner team is responsible for increasing PayPal acceptance and adoption within the global digital economy.

At this time, the team is seeking a Head of Instore Partnerships focused on enabling partnerships across PayPal’s Instore product portfolio (Zettle POS, QR Code Presentment, Enterprise Instore Processing). This role will drive the management and business growth of strategic partners in the in store space. PayPal is focused on developing its position in store and is investing heavily to develop capabilities to position PayPal as the premier platform for POS partners and physical merchants. This is a is multi-dimensional strategy enabled through a market leading platform that has been developed from the ground-up to meet the current and future needs of POS partners and physical sellers. Leveraging the unique assets of PayPal Inc, including our branded wallets (PayPal, Venmo, PayPal Credit), and our core payments platform, you will be leading the distribution of our capabilities into new payment contexts securing new revenue growth for PayPal Inc.  

This exciting role presents an opportunity to work in a dynamic and challenging sales and partnerships environment, focused on driving commercial outcomes within PayPal and habituation of PayPal services. You will have the support you need to be successful, with functional resources in Account Management, Professional Services, Technical Account Management and Product and Engineering that will drive solutions for your Partners.

The role is diverse with duties ranging from developing partner development strategies, business line expansion plans, business cases for large and complex deals commercial opportunities, to managing the go-to-market activities of recently acquired partners.

The successful candidate will be looking to be challenged mentally with creating commercial solutions to grow large strategic deals. The candidate will be rewarded in working in a world-class fin-tech environment, with access to global resources, market leading technology and solutions

The role will have the following responsibility:

  • Deliver distribution of PayPal and instore services through large scale POS and Instore Partners, who provide access to large networks of Global partners.
  • Develop and manage business development initiatives within Partners business to secure greater transaction volume, expansion of new product lines and overall growth from the Partner relationship
  • Support project management of large strategic expansion initiatives from pitch to launch and beyond to ensure the realization of the business case forecasts – this is likely to include partner marketing programs and adoption plans.
  • Build relationships Partners’ senior management to drive trust, confidence, loyalty, awareness and mutual benefit.
  • Be seen as a payments and technology subject matter expert that the partners rely on for product, payment and industry trends and online best practice. 
  • Understands Partners’ business: how they monetize, their growth strategy, their strategic initiatives and optimally position PayPal as the partner of choice that can support their business objectives.
  • Drive usage and habituation of PayPal, Venmo, PayPal Credit as preferred payment options with the Partners’ platform
  • Understand Partners’ product pain points and wish list; understands priorities and urgency; communicates this knowledge to PayPal Product to define ongoing development of PayPal Platform.
  • Provide product guidance and recommendations to new Partners to assist with their product strategy and position PayPal technology and solutions as path to growth to deepen our relationship and position with Partner.
  • Facilitates meetings with PayPal functional groups (Product, Engineering, Risk, Ops, Compliance, etc) to execute and deliver to business plan.
  • Facilitates meetings with PayPal senior management when appropriate.
  • Works with Marketing on partner activation and engagement programs and development of collateral to drive business outcomes.

Successful candidates will demonstrate a willingness to take charge and work effectively to deliver results, despite internal or external obstacles to:

  • Drive partner growth, focusing on driving large, strategic, complex business relationships that secure the long-term growth and business objectives of PayPal Inc.
  • Ensure clear go-to-market plans are agreed with new partners.
  • Coordinate with Management to develop strategy and execute acquisition plans.
  • Complete regular call reports to update management and internal counterparts on account activity.


Personal Qualities, Knowledge, Experience and Skills Required

  • Bachelor’s Degree in Business, Commerce, Marketing or a related field.
  • 8+ years’ experience in Sales and Business Development ideally in the POS payment vertical working in dynamic, fast paced & results orientated organizations.
  • Knowledge of online payment processing, credit card merchant accounts, and the needs of in store POS Partners is preferred. 
  • Understanding of GTM strategies and planning to drive “attachment” on sellers to the partner platforms
  • Ideal candidate will have an understanding of how payments strategically impact In store POS Partners’ business model.
  • Exceptional consultative sales skills with a passion & hunger for PayPal and to succeed.
  • Results oriented, self motivated & a “hands on” person with proven ability to meet objectives & targets.
  • Think creatively, sell strategically and communicate effectively.
  • Proven success record in business development and relationship management.
  • Excellent communication, interpersonal, organizational, negotiation and presentation skills required.
  • Ability to work in a flexible environment and is open to change.
  • Self-managing – although the role will see the person interacting with many levels and across several disciplines, it is important that this person be able to manage themselves and be proactive.
  • Strong PC skills – especially PowerPoint and Excel.
  • Demonstrates core PayPal. values (Innovation, Collaboration, Wellness, and Inclusion).



For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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