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Director, Compliance AML/CTF in Singapore, Singapore at PayPal

Date Posted: 12/24/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

PayPal is seeking a highly experienced professional to lead the Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF) program in the APAC region. This person will partner closely with Risk and Compliance Officers, Money Laundering Reporting Officers, and other PayPal leaders to help ensure adherence to specific regional AML/CTF requirements while continuing to support the global AML/CTF framework.

Position Title:

Director, International AML Policy & Programs

Position Summary/Responsibilities:

PayPal is committed to combating Money Laundering, Terrorism Financing, and related financial crimes around the world. The Global Financial Crimes (GFC) organization is comprised of specialized teams dedicated to developing and implementing effective policies, advanced analytics and thorough investigative processes that consider the risks posed by PayPal’s products, customers, transaction volumes and jurisdictions in which PayPal operates. GFC is seeking a highly experienced Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF) professional to partner closely with Risk and Compliance Officers, Money Laundering Reporting Officers, and other PayPal leaders to help ensure adherence to specific regional AML/CTF requirements while continuing to support the global AML/CTF framework.

This role requires deep subject matter expertise in AML/CTF regulations, investigative practices and proven ability to navigate a continuously evolving and complex regulatory landscape.  The successful candidate will serve as the Money Laundering Reporting Officer for PayPal Pte. Ltd (“3PL”) in Singapore and will coordinate across multiple cross-functional teams, including local and global policy functions as well as investigative personnel executing on both global and regional AML/CTF programs requirements.  In addition, the role requires the ability to closely collaborate with customer-facing personnel, including Sales and Account Management as well as Product Development teams involved in creating AML/CTF related controls and key functionality to enable effective risk management.

Responsibilities include:

  • Daily interaction with key global stakeholders, including RCOs (Risk Compliance Officers) and MLROs responsible for day-to-day management of regional AML programs and ongoing enhancements consistent with global AML/CTF policies
  • Onsite and remote support for internal audits and regulatory exams, as well as partner onsite visits and ongoing reviews of the AML/CTF program by external stakeholders
  • Collaboration with regional teams and operational execution teams to ensure policy requirements are effectively adopted globally 
  • Ongoing assessment of AML regulatory changes globally to assist in shaping the evolution of PayPal’s overall AML/CTF program, including, KYC, Due Diligence and Suspicious Activity Reporting:
    • Partner with global and regional policy leaders to stay current on trends and typologies, developing a consistent feedback loop between the policy and investigative functions
    • Ensure that global and regional AML policies are continually refreshed in response to evolving risk landscape and regulatory changes  
    • Help to drive consistency in language, structure and overall mission communicated in regional policies to properly reiterate a global approach despite distinct regional nuances
  • Provide AML subject matter expertise in the development and rollout of new products and capabilities
  • Regularly review international AML/CTF-related reporting (metrics and regulatory disclosures) to identify key trends, areas of opportunity and to generally stay abreast of critical program metrics and insights
  • Lead International AML/CTF and investigative forums to share best practices, case studies and trends globally
  • Provide clear and succinct communication both verbally and in writing to all levels of management and staff
  • Review and approve AML/CTF-related documentation, including audit and exam responses, presentations and policy documentation


  • A minimum 12-15 years of AML, Compliance, law enforcement or similar experience, with 5+ years of people leadership. A college degree and relevant experience in a senior position at a large, global financial institution required. 
  • Prior experience in FinTech or payments processing preferred 
  • Proven ability to navigate a continuously changing global regulatory ecosystem
  • Extensive technical knowledge of U.S. and International AML regulations and prior experience preparing and delivering presentations to internal and external stakeholders/regulators
  • Excellent written and oral communication skills
  • Exceptional interpersonal and influencing skills, with the ability to partner effectively at multiple levels and across disciplines.
  • Ability to organize and prioritize tasks in a fast-paced and deadline-driven environment

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at