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Dir., Software Engineering-Compliance in Austin, Texas, United States of America at PayPal

Date Posted: 12/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The Compliance team is responsible for the design, development, and support of Compliance APIs that are integrated with key strategic partners. Our solutions need to scale across millions of such interactions, working with petabyte-plus data, integrating with various other APIs in real-time, and yet providing high availability and configurability to the business. In PayPal, we develop massively scalable, distributed software systems that require high availability to our business. To achieve this, we are always looking at advances in technology and science and tying those back to business needs. We are always looking for strong technologists who are passionate to solve large scale highly complex computer engineering problems, in a repeatable and maintainable way. You will build strong competencies in data structures and algorithms, along with a technical fascination for how everything ties together. The role is for an Engineering Director, working on building efficient and futuristic platform capabilities and customer experiences for PayPal's Compliance Products Platform. In this role, the Engineering Director will be accountable for all aspects of the platform developed in partnership with product counterparts, architects, and other functions across the organization, and hence have immense opportunities to influence various stakeholders across PayPal and drive impactful outcomes for the business and our customers. The role will entail leading and growing a talented engineering team, nurturing best engineering practices, collaborating closely across various cross-functional teams. The scope of problems to solve is large, and this team will be in the center of all the action for growing and scaling our Compliance product platforms. The focus is on engineering excellence, agility, time to market, and innovation. The ideal candidate is an individual with experience building large-scale distributed systems on the cloud by engaging across the full software lifecycle, from system design, development implementation and sustaining the products. Business acumen, hands-on technology skills, ability to demonstrate leadership skills, influence without authority, positive work ethic, and a collaborative mindset are key to the success of this role. A non-negotiable requirement for the role is also to be able to demonstrate PayPal’s value pillars of inclusion, innovation, collaboration, and wellness in thought, word, and action, at all times.

Engineering Ownership:

  • Responsible for designing, implementing, and delivering state-of -the-art solutions for the Compliance Products Platform of PayPal that are in accordance with customer expectations, business aspirations, and platform principles.
  • Collaborate between various internal teams in our global product and engineering organizations, UX designers, content designers, platform and infrastructure teams, database teams, release engineering, site reliability engineering, analytics, etc., and external stakeholders such as technology vendor partners, technology service providers, and staffing vendor partners.
  • Implement and enforce best practices of software engineering that bring agility, quality, performance, scale, security, and efficiency for all products being delivered. Constantly adapt and experiment with new best practices followed within the industry.
  • Understand and enrich technical architecture, design, and implementation patterns by working within PayPal’s cross-functional technology teams.
  • Build execution momentum by identifying patterns that work well and transforming the anti-patterns that inhibit the team’s progress.
  • Focus on innovation as a key cultural element and optimize for efficiencies by bringing unique solutions to the table and questioning the status quo,. and refactoring the existing codebase.
  • Manage teams that are accountable for all facets of software development like architecture, design, implementation, quality engineering, release and monitoring.
  • Embrace a data and metrics driven culture to help make informed decisions, to help prioritize work, as well as to inspire followership of the purpose being pursued.

Customer Centricity:

  • Demonstrate a customer-centric mindset as part of day-to-day work and imbibe the culture among team members.
  • Take a deep interest in the customer journey of our consumers and merchants in order to understand the challenges they face,, and optimization opportunities for the product.

Business Partnership:

  • Align closely with business goals by understanding them carefully and drive engineering efficiencies for effective execution.
  • Function effectively in a dynamically changing competitive and regulatory environment and manage continuously changing business needs.
  • Provide strategic inputs on business opportunities and propose innovative product constructs that can be experimented in the market.

Employee Engagement, Growth, and Talent Attraction:

  • Recruit, mentor, and coach engineering teams towards strengthening a culture of engineering excellence, accountability, and quality.
  • Help team members create their individual career development plans and provide them with resources and support necessary to achieve their career aspirations.
  • Set goals for the team members, and help them track, measure, and in most cases exceed the set goals.
  • Lead with empathy, transparency, clarity, and pragmatism to build trust and camaraderie with and within the team.
  • Participate actively in various India center level activities, as well as activities driven at a global level.
  • Encourage and entertain a culture that nurtures and promotes inclusion and diversity and engages and empowers every team member to bring their best self to work every day.

Personal Traits:

  • Exceptional client and stakeholder relationship skills including the ability to identifying the requirements from a given set of initiatives / feature requests, negotiating the requirements to drive iterative launches, and the ability to recommend and suggest alternative business approaches based on engineering inputs.
  • Empathetic leadership to build and grow inclusive and high-performance engineering teams.
  • Consistent desire to learn broad industry trends, best practices across teams, and implementing change management with the focus to refine the engineering crafts of the teams
  • Exceptional written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a varied set of audiences
  • Be a quick learner undaunted by complex systems. Take risks and thrive in an environment of constant change.
  • Good oratory skills and experience participating in ecosystem activities like conferences, hackathons, open source platforms, etc. is a preferred trait.

Technical Competencies:

  • Strong object-oriented programming skills and expertise.
  • Deep understanding of various web-scale design paradigms.
  • Good understanding of mobile technologies and frameworks.
  • Experience with test frameworks and Functional Test frameworks. 
  • Exposure to one or more server-side scripting technologies is a plus.
  • Highly Competent in Enterprise Architecture/ Software design & Implementation
  • Good knowledge of REST API’s, Web Services.
  • Experience with Docker, Kubernetes, AWS / GCP is desired.
  • Experience and Exposure to Terraform and Ansible are preferred.
  • Very strong foundational knowledge in Data Structures, Algorithms, SQL/NoSQL, Operating Systems, and Software Engineering

Educational Qualification:

  • Bachelor’s in Computer Science or Master’s in Computer Science degree or related field from an accredited college or university with around 15 years in the software technology field and at least 5 years leading teams of over 20 engineers

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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