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Data Analyst in Austin at PayPal

Date Posted: 4/26/2021

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Seeking data analyst candidate for PayPal's CTO business technology team that looks to optimize internal infrastructure and processes.

Position Overview

PayPal is the world’s leader in online payments processing. The company helps buyers and sellers around the world make and receive payments. PayPal is headquartered in San Jose, CA with multiple offices within the United States and around the world.

We have instituted the Technology Efficiency program as one of key strategic programs for the Business Technology Office under the CTO. The program measures impact, cost, and operational efficiencies of our physical technology infrastructure, thousands of applications used to run PayPal, and the processes that govern IT. The team managing this program performs detailed analytics using data from multiple data sources / monitoring tools to identify inefficiencies and work within the organization to communicate / remediate them.

The efficiency program is a key priority for 2021 and the team is rapidly growing its area of responsibilities . We are seeking motivated applicants for a Data Analyst position to maintain visualizations and perform statistical analysis against the various areas under the efficiency program (e.g. PayPal applications, infrastructure, processes).

Core Duties

  • Collaborate with team members to collect and analyze data
  • Structure large data sets to find patterns and actionable insights
  • Use graphs, infographics and other methods to visualize data
  • Create reports for internal teams and/or external clients
  • Establish KPIs to measure the effectiveness of business decisions
  • Create presentations and reports based on recommendations and findings


Core Behavioral Competencies

  • Strong written and verbal communication skills
  • Ability to write clear and concise communications
  • Ability to work effectively in a global team environment

Role Specific Behavioral Competencies

  • Ability to translate complex problems into simpler terms
  • Ability to work independently

Prerequisite Knowledge & Proficiencies

Must Have

  • Proficiency in SQL
  • Proficiency in Python and/or R for data analysis
  • Experience with Machine Learning packages
  • Some experience in cloud data warehouse technologies like Google Big query or AWS Redshift
  • Experience with reporting and data visualization skills using software like Tableau or Power BI
  • Proficiency in Microsoft Excel
  • Strong analytical and problem-solving skills
  • Technical writing skills and strong written/verbal communication skills
  • Ability to QA and troubleshoot data
  • Ability to set and meet deadlines and work in high-pressure situations

Nice to Have

  • Experience with No SQL / Hadoop
  • Experience with Gimmel notebooks
  • Understanding of data warehousing and ETL techniques (including gathering, cleaning and transforming techniques)

Experience & Education

  • 3+ years working experience as a Data Analyst
  • MS in Computer Science, Information Systems, or equivalent field

Examples of Specific Job Tasks/Accountabilities

  • Analyze data on a weekly basis as it is refreshed to track trends in efficiency KPIs and project year-end targets
  • Work with management to define reports and new visualizations as needed
  • Implement new analytics, reports, visualizations on a bi-weekly basis as part of agile sprints
  • Work on monthly presentations to senior leadership to give a read-out on efficiency
  • Work with internal engineering teams on a regular basis to provide updates on efficiency KPIs for their areas and identify areas of potential improvement
  • Track / facilitate initiatives by engineering teams to make efficiency improvements
  • Troubleshoot data quality issues and work with owners of source data systems to remediate those issues

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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