In this role, you will investigate customer activity across multiple platforms to ensure that it falls within acceptable parameters established by governing bodies including, but not limited to, the Financial Crimes Enforcement Network (FinCEN) and the Office of Foreign Assets Control (OFAC). Your efforts will be in accordance with PayPal’s Ethics and Compliance Standards, and obligations to the appropriate regulations, such as the Bank Secrecy and USA PATRIOT Acts, and the governing authorities.

You will need to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints with all levels of Compliance leadership. You will be expected to interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition. It will be critical for you to stay current with policy changes and seek ways to enhance current processes and controls.

As a Compliance Investigator, your responsibilities include:

• Applying analytic techniques to complex information sets in order to make logical and effectively supported recommendations on cases, including for reporting to Financial Crimes enforcement Network (FinCEN) and/or OFAC. Such investigation decisions are critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer’s activities with regard to detecting and reporting suspicious activity, including the predicate offenses of money laundering and terrorist financing

• Completing a time-sensitive and meticulous analysis of each instance of potential Anti-Money Laundering activity and/or suspicious financial activity across multiple jurisdictions and countries;

• Conducting an end-to-end and meticulous review of potential illegal or suspicious activity;  

• Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts;

• Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required

• Regularly exercise good judgment and in making decisions or recommendations in relation to case investigations

Job Requirements:

• A Bachelor’s degree is preferred in Finance, Legal, Criminal Justice or a comparable field;

• Minimum of 1 years’ experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigation or verifications;

• Proven ability to analyze large amounts of data in order to report critical information;

• Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels;

• Ability to understand opposing points of view on highly complex issues

• Interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition;

• High level of professionalism, self-motivation and sense of urgency

Competencies:

• Drive for Results

• Problem Solving

• Written Communications