Communications Manager, Japan in Tokyo at PayPal

Date Posted: 7/13/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The candidate should ideally have at least 8 years of working experience in external communications, who is fluent in oral and written English. A candidate with experience working in a large corporate environment, or with Fintech companies is preferred. About you •This Manager will be responsible for developing an integrated, strategic communications strategy and driving the company’s consumer, corporate and trade media relations activities to reinforce PayPal’s leadership position in the Japan market. Proven experience in managing issues with the local media is an added advantage. •The role needs to be a strong partner to our Country Manager in Japan. •He or she will be supported by a local PR agency team and will need to demonstrate solid experience in working with PR agencies to deliver strong results in a cost-effective way. •The successful candidate will be a results-driven and solutions-oriented individual; a person who can rise to the challenges and be able to multi-task in a fast-paced environment. •This person must be a good team player, a strong collaborator, and able to drive things through in a highly disruptive industry. •The candidate should also be proficient in MS Office applications About the job •Live and breathe PayPal’s vision and mission to be a “Customer Champion” and champion our consumers and merchants through impactful storytelling. At every opportunity, nurture and build advocates for the PayPal brand. •Develop a keen understanding of the key segments for PayPal in Japan to develop relevant communication programs that will move the needle with the target audience. •Lead the development and execution of the Consumer and Merchant communications plan in the spirit of being a “Customer Champion”. •Manage the on-the-ground media relations, issues management, content creation. •Actively mine consumer and merchant stories and case studies in Japan •Lead content development for toolkits, assets and press materials across multiple touch points. •Lead the agency execution and liaise with the agency team to ensure good storytelling results are achieved for each program and/or announcements. •Collaborate with the internal teams specifically GR, legal, IR and Infosec on the necessary alignment and approvals needed pre-roll out.

The candidate should ideally have at least 8 years of working experience in external communications, who is fluent in oral and written English. A candidate with experience working in a large corporate environment, or with Fintech companies is preferred.

About you

o   This Manager will be responsible for developing an integrated, strategic communications strategy and driving the company’s consumer, corporate and trade media relations activities to reinforce PayPal’s leadership position in the Japan market. Proven experience in managing issues with the local media is an added advantage.

o   The role needs to be a strong partner to our Country Manager in Japan.

o   He or she will be supported by a local PR agency team and will need to demonstrate solid experience in working with PR agencies to deliver strong results in a cost-effective way.

o   The successful candidate will be a results-driven and solutions-oriented individual; a person who can rise to the challenges and be able to multi-task in a fast-paced environment.

o   This person must be a good team player, a strong collaborator, and able to drive things through in a highly disruptive industry.

o   The candidate should also be proficient in MS Office applications

About the job

o   Live and breathe PayPal’s vision and mission to be a “Customer Champion” and champion our consumers and merchants through impactful storytelling. At every opportunity, nurture and build advocates for the PayPal brand.

o   Develop a keen understanding of the key segments for PayPal in Japan to develop relevant communication programs that will move the needle with the target audience.

o   Lead the development and execution of the Consumer and Merchant communications plan in the spirit of being a “Customer Champion”.

o   Manage the on-the-ground media relations, issues management, content creation.

o   Actively mine consumer and merchant stories and case studies in Japan

o   Lead content development for toolkits, assets and press materials across multiple touch points.

o   Lead the agency execution and liaise with the agency team to ensure good storytelling results are achieved for each program and/or announcements.

o   Collaborate with the internal teams specifically GR, legal, IR and Infosec on the necessary alignment and approvals needed pre-roll out.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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