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Business Systems Analyst 3 in Chennai, Tamil Nadu, India at PayPal

Date Posted: 6/3/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

PayPal’s Employee Technology and Experience (“ETX”) office supports the technologies that power our employees, from Legal to HR, Corporate Communications and more. The ETX Legal team is seeking a Contract Management System (“CMS”) Technical Product Management Specialist to support the Contract Management (CMS) team, one of the fastest growing domains in PayPal’s legal portfolio. CMS primarily supports procurement contracts, but also has connections and dependencies with our sales and pricing organizations. This role will work directly with the CMS Product Owner and CMS Sr. Technical Lead within the ETX Legal team and collaborate with IT partners and business team members to deliver contract priorities. Your role requires you to be a highly organized, detailed technologist with Program and Project Management experience, data management & analysis skills with a love of problem-solving. You will identify opportunities, learn new technologies where needed, and adhere to SDLC best practices throughout the requirements gathering, design, configuration, test, deployment and sustain phases. You are results focused and highly energetic with a proactive, entrepreneurial spirit, who enjoys a dynamic and growing work environment and enjoys working with people to provide world-class business solutions. This role may also have operational and support responsibilities both for end-users and the Salesforce and Apttus technologies.

A typical set of Job Responsibilities

  • Organize work according to current priorities and utilize project management skills to report status on a defined set of goals

  • Cleanse and manipulate large datasets using MS Excel and database programs

  • Use tools to bulk download documents from DocuSign, Salesforce, organize, reconcile, and prepare files for metadata extraction

  • Organize, zip, encrypt and transfer large numbers of contract files to vendor for bulk metadata extraction

  • Perform quality review of extracted bulk data in prescribed formats and communicate to vendor any necessary corrections

  • Download reference data from Salesforce and use to convert raw contract data into contract record & file mappings and bulk load into Salesforce

  • Support internal integrations developer and vendors in requirements, design and testing of application interfaces

  • Support requirements, design, configuration & testing activities for a new contract management implementation for a PayPal subsidiary

  • Documentation of requirements, design and process flows for Contracts workstream initiatives and Salesforce enhancements

  • Build reports to support rollouts of new Contracts initiatives and key enhancements

  • Support roadmap activities by identifying opportunities through analysis of current processes, application functionalities

  • Support daily and weekly calls with internal IT team, Legal and other partners to review progress on initiatives, enhancements, and defect resolution

Required Experience

  • Excellent project management, organizational and planning skills

  • Ideally, knowledge of Salesforce administration or certification

  • Expert in MS Excel and Access or other database programs used to query and manipulate large data sets

  • Strong data management and analysis skills including organizing, analyzing, harmonizing, transforming, and manipulating

  • Technical documentation creation, mappings / requirements, designing and testing layered architectures

  • Business Analyst experience evaluating and identifying process improvements, application enhancement opportunities

  • Testing methodologies (TDD, BDD), tools & frameworks

  • Agile mindset, SCM/Dev Ops/CI-CD tools & processes

  • Good knowledge of architecture patterns for Security, Data and Applications

  • Strong interpersonal and communication skills (both written and verbal)

  • Multi-year development experience in Agile environments; working in Engineering, Product and Platform thinking teams

Nice to have Skills/Experience

  • Corporate contracting process experience

  • Procurement or Sales contract domain, process, and technology experience

  • Apttus front end and backend experience a plus

  • Salesforce front end and backend experience a plus

  • 2+ years of experience programming in Java, Apex or other Java derivative

  • 2+ years of experience writing SQL queries or variation (e.g, SOQL used in Salesforce)

  • Knowledge in setting up & managing Big Data processing pipelines

  • Data migration experience, particularly into Salesforce a strong plus

  • Merger & Acquisition (M&A) knowledge as it relates to Contracts

Education

  • Bachelor’s degree in technology (information technology, engineering, computer science or similar)

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.


Our Benefits:


At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.


We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com


Who We Are:


Click Here to learn more about our culture and community.


PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.



PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.



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