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Business Intelligence Data Analyst in Austin, Texas, United States of America at PayPal

Date Posted: 1/24/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The PayPal Developer Experience team ensures the 1,000+ internal product delivery teams developing and delivering PayPal software can do so with minimal friction and maximum speed. It provides the tools, processes, and best practices that guide the Software Development Lifecycle (SDLC) for all developers and all software stacks. This group helps simplify the process of delivering software so that engineers can spend more time developing and less time managing infrastructure and their pipeline. This is a critical function that ensures every team has the tools and support they need to stay in flow and deliver products globally to compete and win the $5 Trillian dollar FinTech market. This critical role helps quantify the process of software development at PayPal and develops insights that drive investment strategy for ongoing improvement. It requires an understanding of the key feedback loops that drive developers daily, knowledge of what factors contribute to software quality, and development of hypothesis that will enable developers to work more productively. By deeply understanding these processes, designing the data strategy, and turning the resulting data into useful intelligence that can inform product strategy, you will play an important role in PayPal’s ability to deliver market-winning products. It requires partnering closely with key leaders in the groups delivering developer services and helping them build strong, data-driven strategies to drive their roadmap.

Roles and Responsibilities:

  • Translate business questions into structured analysis and data analytics into business insights
  • Strong communication with business acumen who can work efficiently and effectively with key stakeholders across multiple teams and geographies to define and produce business metrics and insights within a given time frame
  • Develop a strong understanding of different data sources, and strategically implement data flows for robustness and scalability
  • Perform analysis on key business trends from different perspectives and package the insights into easily consumable presentations and documents
  • Own the production, development, and maintenance of all aspects of BI solutions – ETL, Data Quality, Visualization, Documentation, and Support
  • Design and build BI dashboards in short timeframes via rapid prototyping and agile development
  • Apply advanced visualization techniques to reveal business insights
  • Perform rigorous data analysis to proactively identify any inconsistencies or data quality issues. Provide recommendations for improvements
  • Work to improve the day-to-day activities of the analytics team with technology and automation

Desired Skills and Experience:

  • A persistent person who has the willingness to spend time in an area and become a SME in that domain
  • 4+ years of experience in analyzing large, multi-dimensional data sets and synthesizing insights into actionable solutions
  • Minimum 3 years of experience managing ETL of data from multiple sources using Advanced SQL and Jupyter Notebooks
  • Strong analytical skills including experience, familiarity, and ease with analyzing large, multi-dimensional data sets
  • Exceptional communication and collaboration skills to engage with multiple stakeholders and different teams to deliver BI solutions efficiently
  • Highly motivated, result-oriented self-starter who enjoys working in a fast-pace environment. Proven ability to function well independently as well as in a team
  • Data driven mindset with degree in a quantitative discipline such as Computer Science, Statistics, Engineering, Mathematics or Economics
  • Experience in Fintech/Banking/Credit/Payment industry a strong plus
  • Experience with a statistical programming language like R or Python is a plus

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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