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Systems Administrator, Digital Signage in Omaha at PayPal

Date Posted: 6/7/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Product/Program owner for digital signage and integrated systems/services. End to end service delivery for things including (but not limited to) Digital Signage Application Administration, System Architecture, new user onboarding, training, communications, and general ticketing and support.

This role for Broadcast Services Engineer will serve as the product/program owner for digital signage and integrated systems and services at PayPal.

At PayPal, digital signage is leveraged to communicate local site announcements, Call Center KPI's, dashboards, videos, and other rich media through network attached displays, globally distributed at every PayPal office location.
This Broadcast Services Engineer role is responsible for end to end service delivery for things including (but not limited to) Digital Signage Application Administration, System Architecture, System Integrations, New Use Cases and Deployments, new user onboarding, training, end user communications, and general ticketing and support.

The applicant for this role must be familiar with all communications channels under the purview of the PayPal Broadcast Collaboration Services department, including: Live Streaming, Video on Demand, Broadcast Email, Digital Signage, and rich content management and other collaboration tools in general. As a member of the Broadcast Collaboration Services team, the applicant for this role must be able to work interchangeably with other members of the team, across channel verticals.

Required Skills/Experience:

  • College Graduate, or equivalent
  • 7+ years customer service/customer-focused work experience
  • 7+ years experience in IT systems administration (on-premise infrastructures, cloud infrastructures, and application architectures).
  • Outstanding written and verbal communication skills a must
  • Advanced understanding of audio/visual systems, their design and implementation, and how to troubleshoot and support them
  • Advanced understanding of content management systems, governance, and user administration
  • Experience in call center environments and understanding of call center success metrics a plus
  • Flexibility in hours and proven ability to work across geographies and cultures; global service delivery

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.