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Benefits Program Manager in Amsterdam, North Holland, Netherlands at PayPal

Date Posted: 6/11/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

We're expanding our EMEA Benefits Team, and this new role will be an important addition to help with benefits delivery (for some EMEA countries) and benefits financial management (for EMEA overall) to influence the future of our strategic benefit spend. For this role, we are looking for a benefits professional with a proven experience in benefits design and delivery, benefits program management, financial acumen, can be flexible and navigate multiple priorities, is well organized, and can engage with multiple cross-functional stakeholders. Partnering with regional stakeholders, this role manages the full scope of country benefits programs, driving the strategy for programs including health, retirement, life, accident, disability, wellness, and ancillary programs.

This role will report to the EMEA Benefits Leader, helping to establish a regional benefits team and strategy that aligns our employee benefits with our values while supporting the company’s strategic direction in the region.

Role can be based in UK, Ireland, Italy, Netherlands, Sweden or Spain.



Benefits Program Manager (m/f/d)


Key responsibilities - Country Benefits Delivery:

  • Manage day to day administration and compliance of programs, through management of internal and vendor partner relationships. Engage as a strategic partner to the business and HR stakeholders.
  • Manage relationships with vendors, brokers, and carriers, including monitoring of cost, service levels, processes, and accuracy of data. Lead negotiations and renewals with providers including governance, contract compliance, issues management, communications frequency, schedule, and approach.
  • Understand current and emerging market trends, identify potential opportunities and gaps, leverage external best practices and design benefit initiatives that are aligned to our global principles and corporate values, yet provide flexibility and local customization to account for cultural and market differences.
  • Review and analyze benefits trends and advise management on the state of benefits for the countries in scope, demonstrating an understanding of the market dynamics, key competitor benefit plan design, and industry trends. Partner with the compensation counterparts to ensure there is a comprehensive understanding of the competitive position of all Compensation and Benefits programs for the countries.
  • Ensure benefit program proposals balance PayPal values alignment, affordability and competitiveness, business objectives, and meet all legal requirements.  Partner with internal stakeholder and external consultants to ensure benefits and wellness offerings are relevant, flexible, cost-effective, and competitive with local practices and aligned with business and talent strategies.


Key responsibilities - EMEA Benefits Financial Management:

  • Serve as the regional subject matter expert for the benefit’s financial management function: optimize the benefits financial management process, identify potential opportunities and gaps and ability to streamline, leverage external best practices, and expand and improve internal controls that are aligned across our key partners and stakeholders that partner on financial management and oversight.
  • Create an improved benefit team approach to manage and support our Purchase Orders, invoice tracking and invoice issue resolution (with Procurement, Accounts Payable and Vendor Management teams).
  • Create Purchase Orders (PO), monitor approval status and maintain PO balance reports in partnership with the members of the regional benefits team.
  • Assist with payment and funding options for new or renewed programs and benefits.
  • Collaborate with benefits team members and Procurement on the process to manage and plan for benefit contract implementation, renewals and financial system set ups.
  • Support Merger and Acquisition due diligence and company integrations (from benefits spend perspective)
  • Support plan audits and plan reconciliations with financial insights and data
  • Lead optimization in how we manage, track, and report our benefits spend in each country (including creating benefits spend dashboard)
  • Build and maintain relationships with key internal contacts such as Payroll, Finance, and all other HR and extended teams, to facilitate collaboration across teams on financial matters.
  • Develop benefits spend dashboard, that is updated timely and shared with stakeholders


Education and Experience Required:  

  • Degree in Human Resources, Business, Finance or other related areas or equivalent preferred.
  • Solid benefits delivery experience in a complex, fast-paced, large global public company environment or equivalent.
  • Experience managing ambiguity and risk (taking the unknown into action).
  • Demonstrated business and HR acumen.
  • Strong communication, organization, collaboration, documentation, and presentation skills.
  • Strong vendor management and budget management experience.
  • Strong project management, process execution, innovation, analytical, and creative problem-solving skills.
  • A deep commitment to excellent customer service, empathy, and discretion.
  • The ability to communicate across diverse groups with clear, approachable, and friendly style.

We are a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.


Our Benefits:


At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.


We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com


Who We Are:


Click Here to learn more about our culture and community.


PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.



PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.



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