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Benefits Program Manager in Luxembourg - Boulevard Royal at PayPal

Date Posted: 9/30/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

We're expanding our global benefits team and this new role will be an important addition to help with overall benefits financial management and to influence the future of our strategic benefit spend. For this role, the Global Benefits team is looking for a Benefits Program Manager that has strong program management skills, financial acumen, can be flexible and navigate multiple priorities, is well organized, and can manage spend in a complex organization. The Benefits Analyst will be responsible for the financial administration and processes for managing the global benefits spend, tracking and optimization across applicable benefits in all countries. This role will be a key liaison with the Finance and Procurement teams who are integral to our vendor payments, financial controls and program delivery and will also be responsible for bringing key insights and updates for review to senior leadership.

Benefits Program Manager  (m/f/d)

Key responsibilities

  • Serve as the subject matter expert for the global benefits financial management function: optimize the benefits financial management process, identify potential opportunities and gaps and ability to streamline, leverage external best practices, and expand and improve internal controls that are aligned across our key partners and stakeholders that partner on financial management and oversight.
  • Create an improved global benefit team approach to manage and support our Purchase Orders and invoice tracking. Purchase Order and invoice issue resolution (with the Procurement and Accounts Payable and Vendor Management teams)
  • Create Purchase Orders (PO), monitor approval status and maintain PO balance reports in partnership with the members of the global benefits team.
  • Assist with payment and funding options for new or renewed programs and benefits.
  • Collaborate with benefits team members and Procurement on the process to manage and plan for benefit contract implementation, renewals and financial system set ups.
  • Support Merger and Acquisition due diligence and company integrations (from a benefits spend perspective)
  • Support plan audits and plan reconciliations with financial insights and data
  • Lead optimization in how we manage, track, and report our benefits spend in each country (including creating a global benefits spend dashboard)
  • Build and maintain relationships with key internal contacts such as Payroll, Finance, and all other HR and extended teams, globally and in country, to facilitate collaboration across teams on financial matters.
  • Develop a global benefits spend dashboard, that is updated timely and shared with stakeholders
  • Demonstrate an ability to solve complex problems; lead cross-organizational efforts; build relationships across organization boundaries; commitment to quality and continuous improvement; detail oriented
  • Research and resolve issues with vendor payments for benefit programs/services invoices.
  • Partner with region and country benefit and finance teams on payment options and status.
  • Identify ad hoc and standard reporting needs and analyze benefit focused procurement data.  Provide insights and recommendations.
  • Act as the primary point of contact for all benefits payment questions
  • Execution of various recurring benefits business processes, surveys, audits, and testing, making recommendations for improvements and identifying inefficiencies.
  • Lead global vendor purchase order and overall spend tracking and alignment with set rates and budgets.
  • Support strategic benefit proposals with financial data and insights gained from managing the end-to-end benefits financial infrastructure

Education and Experience Required:  

  • Prior Benefits, HR, or Finance experience ideally in a high-growth, scaling, technology environment or equivalent
  • Experience managing benefit programs, including international benefits preferable.
  • Experience with global/multi-national and matrixed organizations
  • Project leadership and process improvement background
  • Demonstrated ability to use sound business judgement when collaborating with stakeholders.
  • Proven analytical skills and a keen eye for detail
  • Proven ability to execute processes accurately and on time
  • Possess an innovative approach to problem solving
  • Independently manage and provide direction to external partners
  • A deep commitment to excellent customer service, empathy, and discretion.
  • The ability to communicate across diverse groups with clear, approachable, and friendly style
  • Flexibility, resiliency, speed, and grace under pressure.
  • Position requires understanding of PayPal’s global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting PayPal’s core values.

Some more information on PayPal:

We are a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at