B2B Growth Manager in New York at PayPal

Date Posted: 1/18/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Growth Lab is a key driver of our new Marketing organization, operating under the mantra of data driven programs that combine the forces of data, product, channel and content to accelerate our customer portfolio. This is a team of highly specialized experts from Growth marketers, Growth Analytics, Channel Specialists, Channel Activation and Optimization SMEs. We think of failure as part of the process – optimize and repeat. We experiment at high speed; to enable quick progress through short sprint cycles. Growth Squads The primary purpose of the squads is to create new value for the business through hypothesis led iterative test and learn programs that move core metrics, solve customer problems and create new levers & channels to drive customer growth and revenue. The team will operate in a highly cross-functional collaborative approach, bringing together product, creative lab, marketing tech and operations teams to deep dive into unsolved customer problems to unlock value and deliver customer and business benefits.

The B2B Growth Manager will be responsible for development for program design within B2B Growth Squads:


  • Develop hypothesis against key funnel metrics increasing frequency of usage, reducing churn and improving retention.
  • Partner with Growth Analytics team to uncover user insights, create the experimentation roadmap and execute a rigorous A/B testing agenda to enhance campaign effectiveness.
  • Partner with creative Lab to develop campaign assets that align with our brand guidelines.
  • Work with our channel expert teams and global ops team to build and execute programs across all channels
  • Create and optimize segmentation and content personalization strategies by leveraging RFM, LTV, demographics and user behavior / preference.
  • Work closely with product teams to create a seamless user journey
  • Drive value through fully automated decision engines via our marketing technologies
  • Understanding of contextual marketing and ability to leverage this within a growth environment.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.