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Associate Data Scientist in Shanghai at PayPal

Date Posted: 5/13/2020

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The team identifies the opportunities that could improve the users’ experience when they seek help from PayPal, based on data driven analysis; and work with other teams to provide the solution and then turn the idea into reality. We are looking for a senior data analyst with passion in payment industry and providing data-driven solution for better customer experience.

Job Requirements
  • Build, test, deploy, troubleshoot and analyze effectiveness of routing rules.
  • Provide routing options that meet change requestor’s objective as well as the strategies that are in place.
  • Partner with the business to consult and enable strategic changes (planning & execution).
  • Partner with IT and product managers to enable state of the art routing capabilities and best practices.
  • Identify routing opportunity and issues from data driven approach
  • Analyze current tools and processes and proactively recommend changes to increase efficiencies using tools we own as well as knowledge of other potential systems/processes.
  • Evaluate system functionality & provide input on enhancement requests with product manager and/or vendor.
Basic Qualifications 
  • Master or equivalent degree in Mathematics, Statistics, Computer and Engineering.
  • Availability and flexibility to support global changes needed in alignment with customer and business needs, including monitoring and troubleshooting.
  • Maintain high-level knowledge of all phases of workforce management including planning, forecasting, scheduling and real time / intra-day functions.
  • Maintain acceptable level of commitment which includes more than just showing up for work, more than just performing expectations, seeking out additional responsibilities, volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the product and company.
  • Experience in manipulating large and complex datasets through statistical software, such as Python or SAS or R.
  • Experienced with report analysis and development using business intelligence tools such as Tableau. Able to pick up new programming skills quickly.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at