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Analyst, BCSC, Third Party Management in Chandler, Arizona, United States of America at PayPal

Date Posted: 11/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The Third Party Controls Analyst will be responsible for supporting the execution of PayPal’s Third- Party Management Program within the Third Party Control Office. This central team is comprised of TPM trained professionals with strong understanding of all risks and control expectations relevant for the execution of the TPM program. The Third Party Controls Analyst will balance internal and external critical stakeholders, ensure operational efficiency & support a frictionless customer experience. The successful candidates should also be able to offer a strategic perspective, sound business judgment, agility to adapt to changing priorities at hand, and be able to effectively work and communicate collaboratively / cross-functionally with multiple teams located in different geographies. Candidate must have a hands-on approach, desire to lead, strong intellectual curiosity and attention to detail and organization, and a passion for achieving practical business impact.


  • Collaborate with business partners to create and execute project plans for successful integration and onboarding of third party vendors arising from M&A activities into PayPal’s Third Party Management program
  • Perform gap analysis through M&A to identify risks and prioritize onboarding
  • Serve as a point of contact for M&A third party managers to drive timely onboarding
  • Ensure integration plans meet policy and regulatory requirements
  • Provide training to new third party managers through M&A activities
  • Identify issues from risk assessments, support the functional area in validating remediation efforts
  • Support the identification and resolution of issues impacting the Third Party Management program
  • Review and resolve inquiries and escalations from internal/external Third Party Management stakeholders
  • Support the execution of Third Party risk assessments
  • Support ongoing activities to ensure all Third Party Management records are accurately captured, including the validation of internal/external points of contact, services being provided, and responses to risk assessment questionnaires
  • Support the review of exceptions or non-standard requests to Third Party engagement requests as needed
  • Develop ways to improve business processes, user experience, and systems involved in the third-party life cycle (due diligence; on-boarding; monitoring; issue management and escalation; renewal, termination and exit) with an emphasis on a risk-based approach that is consistent and repeatable across risk dimensions
  • Effectively integrate TPM processes and technology to various internal processes and technology internally to ensure end to end oversight of the third-party lifecycle
  • Provide updates on M&A progress to internal and external stakeholders on Third Party management program and its on-going objectives
  • Consult with Risk and Compliance Business Partners and the Third Party Oversight Office within the Second Line of Defense
  • Perform a variety of tasks, leads, and directs the work of others and has a wide degree of creativity and latitude as expected
  • Thorough understanding all relevant internal policies and external regulatory requirements applicable to the Third Party Management program

Core Competencies and Experience:

  • 3+ years of risk and controls management or third party relationship management experience
  • 1+ years of M&A or integration experience preferred
  • Demonstrated leadership and project management skills
  • Ability to navigate the gray and multitask and manage competing priorities under demanding deadlines
  • Embody an entrepreneurial spirit, intellectual curiosity, and a bias towards action
  • Comfortable working in a fast-paced and dynamic work environment which demands quick thinking and strong attention to detail
  • Great verbal, written, presentation, and interpersonal communications skills
  • Relentless customer focus
  • Excellent attention to detail and the ability to deliver results in a very fast-paced and dynamic environment while keeping strategic thinking at the forefront of everything you do
  • Excellent interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levels of management and peers; unrivaled communication and listening skills
  • Strong written and verbal communication skills
  • Resilience, poise and grace under pressure
  • Technically savvy; power user and evangelist for all internal control initiatives
  • PayPal culture carrier, a source of energy and inspiration

Our world-class culture is something we’re proud of. We’re committed to creating a thriving and inclusive workplace with great benefits including:

  • Excellent medical and dental benefits
  • Competitive salary
  • Savings plans with company match / Employee Stock Purchase Plan
  • Generous time off policies
  • Ongoing training, tuition reimbursement and support to help you realize your full career potential
  • Community fundraising and volunteer opportunities
  • PayPal’s sabbatical program provides four weeks of paid time off after every five years of service.
  • Active social groups

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at