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Agile Scrum Master in Austin, Texas, United States of America at PayPal

Date Posted: 1/12/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The primary responsibilities of the scrum master are to serve the team and product owner in delivering working software, tracking progress, and helping the team achieve their commitments. The SM will be responsible for coaching the scrum team to self-organize and create high-value products and remove impediments to the Teams progress. The Scrum Master will facilitate all scrum events and support the team in following the Scrum framework. They may also aid with authoring user stories, acceptance criteria and testing.

Specific Responsibilities

  • Providing all support to the team using a servant leadership style and leading by example, personify Scrum and Agile
  • Ensure the team is exercising the appropriate level of planning to meet product goals and timelines, while focusing on delivery of value; organize and lead status and working sessions, prepare and distribute progress reports; manage risks and issues; aid the team in correcting deviations from plans or pivots when needed.
  • Promote empowerment of the team and assist in team development while holding teams accountable for their commitments, remove roadblocks to work; and mentor/coach team members. Ensure that each team member is fully engaged and making a meaningful contribution.
  • Guide and coach on how to use Agile/Scrum practices & values.
  • Guide and coach on how to get the most out of self-organization.
  • Facilitate getting the work done without coercion, assigning, or dictating the work. Facilitate discussions, decision making, and conflict resolution and all scrum ceremonies.
  • Collaborate with the team in scheduling work, including defect remediation and refactoring, guarding against the accumulation of technical debt.
  • Partner with the Product Manager  in managing expectations for outcomes, stakeholder communications, and working with the scrum team.
  • Collaborate closely in the following areas: backlog grooming, enhancing team communication, improving team morale, ensuring cross-dependencies are known, clarifying the product vision and facilitating events.
  • Champion continuous improvement initiatives to implement best practices for Agile/Scrum frameworks. Ensure changes and strategies that are generated by scrum retrospectives are implemented.

Required Skills

  • Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Exceptional people skills. Comfortable working with a diverse group of people and serve as arbitrator when conflicts arise.
  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
  • Exceptional communication and mentoring skills
  • Solid understanding of and demonstrated experience in using appropriate tools: Jira, Clarizen

Qualifications

  • Firsl level scrum master certification
  • Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc)
  • Experience playing the Scrum Master role for at least four years for a Scrum team
  • Understanding of Agile and product metrics
  • Information technology/business degree or related experience: 5-9 years

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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